Product/Project Manager (Account Manager)

Position : Product/Project Manager (Account Manager)

Report to : Sales Department | Head of Institutional Sales

Type : Full-Time

Working Arrangement : Full-Time | Dubai (On-site)

Company Overview

• We are EnterTrade - forward-thinking fintech company specializing in innovative trading solutions and financial
• products. With a dynamic platform and a tech-savvy team that works seamlessly across time zones, we strive to
• provide cutting-edge services to traders worldwide. Company website: https://entertrade.com/ .

About the Role

• We are looking for a Product/Project Manager to own the EnterTrade B2B product line end-to-end, acting as the
• central coordination point between our IT and Sales departments and as the main point of contact for clients after sales.
• This is a hands-on, Dubai-based role for someone comfortable managing technical requirements, client relationships,
• and day-to-day communication across multiple channels.

Key Responsibilities

• Coordinate between IT and Sales departments to ensure smooth handoff and alignment of client needs
• Process and translate technical requirements between internal departments and clients
• Manage and maintain communication via Telegram/Discord channels with clients and partners
• Work with the Validator system as part of the client onboarding/verification workflow
• Manage clients post-sale, ensuring smooth onboarding and ongoing satisfaction
• Coordinate with clients and the Support team to resolve issues and maintain service continuity
• Act as the liaison ensuring technical and business requirements are correctly understood and delivered on both

sides

Requirements

• Proven experience in Project/Product/Account Management, ideally within fintech, trading, or B2B SaaS

environments

• Strong understanding of technical requirement gathering and cross-department coordination
• Comfortable working with Telegram/Discord as primary client communication channels
• Strong organizational and communication skills — able to manage multiple stakeholders and priorities
• Client-facing experience, including post-sale account management
• Based on or willing to relocate to Dubai
• Excellent written and spoken English

Nice to Have

• Experience in Forex, CFD, or financial services
• Familiarity with B2B trading platforms, white-label solutions, or similar validator/verification systems
• Additional languages are an advantage

What We Offer

• Full-time role based in Dubai, comfortable office in Al Barsha (5 min from metro)
• Working schedule: Mon-Fri 9:00 – 18:00 pm
• Direct ownership of the EnterTrade product line and client relationships
• Opportunity to work cross-functionally across IT, Sales, and Support
• Real career opportunities
• Participation in expos, side events, meet ups and other international events
• Competitive salary package