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Retail Shift Manager-Full-time-Rockingham

Goodwill Industries of the Southern Piedmont · Rockingham, NC, US

Operations ManagementExternal listingfull-time3 days ago

About The Role

DescriptionThis role offers the opportunity to earn quarterly incentive pay based on store performance, giving you the chance to be rewarded for helping exceed net income goals. Eligible team members can earn additional quarterly payouts, with the potential to earn up to over $1,000 per quarter based on results.About UsAt Goodwill, we believe in the power of work to transform lives. Through our retail stores and donation centers, we create employment opportunities and fund programs that support individuals and communities.We offer:Starting pay of $17.00/hourAnnual raises & production bonusesFree skill-building and career development classesGenerous team member discountsFull-time benefits including medical, dental, vision, paid time off, and tuition reimbursementJoin a team where your work creates meaningful change.________________________________________What You’ll DoSupport store operations and staff management to keep our store running smoothly. Open and close the store, manage deposits, and secure the buildingResolve customer complaints and issue refundsEnsure customers and donors receive friendly, prompt serviceMake production and scheduling decisions in the absence of managementManage the flow of donated goods to optimize salesCoordinate shipments and merchandise flow to meet goalsRotate, organize, and display merchandise by category and colorStep in to assist with store team duties as neededLeads floor operations to include managing, sorting, and moving donations with purposeSupervise employees and store activities when managers are unavailableReport safety or theft concerns to store leadership________________________________________RequirementsWhat We’re Looking ForSomeone who leads by example, thrives in a fast-paced retail environment, and is passionate about making a difference. You have:High school diploma or GED1 year of Goodwill retail experience or 2 years of general retail experience (or an equivalent combination)This job keeps you on the move! Most of the time, you'll be talking, listening, standing, and walking. You'll frequently use your hands, reach, push, and pull. Occasionally, you may sit, kneel, stoop, throw, or twist. Regularly lifting up to 10 pounds, with occasional lifts up to 50 pounds, is required. Strong close, color, and depth vision are essential. Some local travel is involved.

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