IT Field Support Technician
Mercer University · United States
About The Role
Application Instructions
Active Student Employees : If you are a current Student Employee or have previously worked in a student position, you must apply from your existing Workday account. Do not apply from the external careers website . Log in to Workday and type Find Jobs in the search . Locate the position and click Apply .
External Applicants: Please upload your resume on the Apply screen. Your application will automatically populate your resume details, and you may verify and update data on the My Information page.
IMPORTANT: Please review the job posting and fully complete all sections of the application. You will not be able to modify your application after you submit it .
Job Family
Student Regular Wage, Student Work Study
Department
Information Technology
Supervisor
Lauren Pendragon
Job Title
IT Field Support Technician
Job Description
Responsible for the installation, maintenance, and support of computer hardware and software. This position provides on-site support for faculty and staff but may also include answering phone calls and emails
Requires computer support experience\knowledge along with prior customer service experience preferred. Must have excellent written and verbal communication skills and proven analytical and problem-solving skills. Must have the ability to carry up to 25 lbs. for short distances. **Candidates without computer experience will not be considered for this position
Pay Rate: $10.00
Scheduled Hours
10
Start Date
08/25/2025
End Date
05/29/2026
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