Retail Sales Representative

• Company : Sealy Mattress Middle East (Middle East Mattress Factory Co.)
• Location : Saudi Arabia (Showrooms across major regions including Riyadh, Jeddah, Dammam, and Madinah)

Department : Retail Sales / Business Development

Employment Type : Full-Time

Job Summary

As a Retail Sales Representative / Sleep Consultant , you will maximize showroom revenue by delivering a highly consultative, premium experience for customers purchasing high-end mattresses and bedding products. You will act as a trusted sleep expert, guiding walk-in customers through Sealy’s advanced ergonomic technologies—such as the Posturepedic and Crown Jewels collections—to help them find the perfect solution for their sleep health and lifestyle needs.

Key Responsibilities

• Drive Showroom Sales : Greet walk-in showroom visitors and proactively build rapport to convert consultations into completed high-ticket purchases.
• Consultative Selling : Evaluate customer sleep habits, comfort preferences, and health needs to recommend suitable premium bedding options.
• Product Demonstration : Articulate the values, technical components, and materials of luxury bedding technologies to overcome price objections confidently.
• Transaction Management : Process showroom transactions seamlessly using localized Point of Sale (POS) tools, CRM software, and inventory systems.
• Order & Delivery Coordination : Act as the direct point of contact to schedule and confirm post-sale delivery logistics with customers.
• Merchandising & Upkeep : Maintain strict luxury display standards by organizing product layouts and ensuring the sales floor remains immaculate.
• Client Retention : Cultivate long-term customer satisfaction to drive repeat business and positive brand referrals.

Job Requirements & Qualifications

Education

• Bachelor’s degree in any field from an accredited institution.

Experience & Skills

• Minimum of 5 years of proven retail experience specializing in high-end mattresses, bedding, or luxury furniture showrooms.
• Demonstrated ability to navigate premium consumer psychology and successfully close high-ticket, same-visit sales.
• Proficiency handling active retail systems, including POS terminals and digital inventory catalogs .
• Excellent cross-functional coordination skills to work smoothly with logistics and warehouse staff.

Language & Demographics

• Native Arabic language proficiency with intermediate English speaking capabilities.
• Must currently reside within the Kingdom of Saudi Arabia with valid documentation.
• Restricted exclusively to Saudi, Lebanese, or Yemeni nationals .
• Open to both Male and Female applicants.
• Private Health Insurance
• Training & Development
• Performance Bonus