Warehouse Lead

AHEAD builds platforms for digital business. By weaving together advances in cloud infrastructure, automation and analytics, and software delivery, we help enterprises deliver on the promise of digital transformation.

At AHEAD, we prioritize creating a culture of belonging, where all perspectives and voices are represented, valued, respected, and heard. We create spaces to empower everyone to speak up, make change, and drive the culture at AHEAD.

We are an equal opportunity employer, and do not discriminate based on an individual's race, national origin, color, gender, gender identity, gender expression, sexual orientation, religion, age, disability, marital status, or any other protected characteristic under applicable law, whether actual or perceived.

We embrace all candidates that will contribute to the diversification and enrichment of ideas and perspectives at AHEAD. Propel your future by joining a fast growing, high-tech. industry leader in the implementation and support of more than 200 providers of digital platform technologies, data center infrastructure, public cloud, data analytics, automation, operations, and security. We are seeking a motivated and results-oriented Lead Warehouse Associate to join our team! In this role, you will assist with the daily operations of our shipping warehouse while ensuring a safe, efficient, and productive work environment. You will lead a team of warehouse associates, delegate tasks, and ensure orders are fulfilled accurately and on time.Responsible for leading a team in receiving of materials into warehouse, picking of piece parts, and larger work orders in a manner that meets AHEAD's Standardsforsafety,security, quality, and productivity.

Essential Functions

Lead a team of warehouse associates, motivating them to achieve and maintain a high level of productivity and accuracy.

Help Manager identify staffing needs and delegate tasks assigning labor as receipt-stocking-pick workflow dictates.

Help to oversee warehouse receiving, material movement, and picking of warehouse purchase orders and work orders by actively contributing to those tasks while setting expectations and meeting KPI.

Ensure adherence to safety protocols and procedures, maintaining a safe working environment for all employees.

Collaborate with other departments, such as sales/account coordinators and production staff, to ensure smooth operations.

Maintain and manage accurate warehouse inventory and receipt/picking records including cycle count initiatives and complete stock inventory accuracy.

Identify and implement process improvements to enhance efficiency and accuracy.

Train new warehouse associates and provide ongoing coaching and development to the team.

Address departmental inquiries or requests and resolve any order fulfillment issues.

Maintain a clean, organized, and well-maintained warehouse environment.

Assist with planning and leading departmental and continuous improvement projects.

Assist with troubleshooting and root cause identification for receiving and picking errors and corrective/preventative action initiatives.

Contributes to creating, improving, and training on SOPs and Dozuki documentation.

Leading and assisting in 5s implementation, adherence, and audits.

Duties assigned by Supervisor or Manager

Backup Warehouse Associate 1, 2, & 3 roles.

Strong attention to detail and the ability to follow step-by-step instructions.

Ability to adjust and follow instructions in a fast-paced environment.

Contributes to the completing of projects on time, using project management software to manage the projects

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand; walk; use hands to finger, handle or feel; and reach with hands and arms.

Ability to lift 50+ pounds on a repetitive basis

Ability to work on feet 8+ hours a day

Required Education and Experience

• High school diploma and 2-3 years’ experience in a warehouse shipping environment, preferably in a supervisory or lead role
• Ability to read and write English, follow verbal instructions, and use simple math.
• Strong leadership skills with the ability to motivate and develop a team.
• Excellent organizational skills and attention to detail.
• Proficiency in warehouse management principles and best practices.
• Experience with warehouse management systems (WMS) a plus.
• Strong communication, interpersonal, and problem-solving skills – Microsoft Office Experience required, MS TEAMS experience preferred.
• Ability to work independently and as part of a team.
• Operate an electric pallet jack (required) and Stand-Up Reach Truck (preferred).