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Program Manager- Manager- Vendor & Partnership Management

paytm · Mumbai, Maharashtra

Operations ManagementExternal listingfull-time6 days ago

About The Role

Role: Program Manager – Vendor & Partnership ManagementExperience: 4–6 yearsLocation: Mumbai/NoidaEducation: UndergraduateNo of positions required: 1Key Responsibilities-Own the end-to-end vendor and partnership management lifecycle across the business.-Drive commercial discussions and support contract negotiations with new and existing partners to ensure favorable business outcomes.-Coordinate with internal stakeholders (Legal, Finance, Procurement, Compliance, and Business teams) for timely execution, renewals, and amendments of vendor agreements.-Validate vendor invoices against contractual terms, commercial commitments, and agreed service deliverables before processing payments.-Track and monitor vendor performance through defined KPIs and SLAs, ensuring adherence to contractual obligations and timely issue resolution.-Manage vendor onboarding, documentation, governance, and compliance requirements.-Prepare periodic reports and dashboards covering vendor performance, commercial utilization, contract status, renewals, and operational metrics.-Identify process improvement opportunities and establish governance mechanisms to enhance vendor management efficiency.-Act as the primary point of contact for vendors and internal stakeholders, ensuring seamless communication and execution across ongoing engagements.-Support budgeting, forecasting, commercial planning, and reconciliation activities related to vendor partnerships.Preferred Skills-4–6 years of relevant experience in Vendor Management, Partnership Management, Program Management, Procurement Operations, or a similar role.-Strong understanding of commercial negotiations, contract management, invoice validation, and vendor governance processes.-Excellent stakeholder management and cross-functional collaboration skills.-Strong analytical and problem-solving abilities with high attention to detail.-Proficiency in Microsoft Excel and PowerPoint; experience with procurement or ERP systems will be an added advantage.-Excellent communication, ownership, and execution skills.

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