Medical Assistant I - Palmdale, CA

Planned Parenthood Los Angeles is seeking an experienced and caring Medical Assistant with excellent clinical and customer service skills to work full-time at our Antelope Valley Health Center. An intermediate level position responsible for all supporting functions in the delivery of reproductive health care services. Performs all Medical Assistant front and back office functions. Assist patients by providing testing, screening, and education required for the provision of medical reproductive health care and to provide non-judgmental, empathetic education and communication on options for patients, as required.

Over one hundred years ago, Planned Parenthood was founded on the idea that everyone should have the information and care they need to live strong, healthy lives and fulfill their dreams. Founded 57+ years ago, Planned Parenthood Los Angeles is one of the largest providers of reproductive health care services in Los Angeles County. The Planned Parenthood Los Angeles (PPLA) team works together to provide high-quality, affordable reproductive health care to women, men, and young people across Los Angeles County. At PPLA, you will discover a culture of like-minded individuals who are eager to make positive contributions to their community and to the Planned Parenthood mission.

Our Ideal Candidate will have the following qualifications

High school diploma or GED required

Medical Assistant Diploma/Certificate required

American Heart Association Basic Life Support (BLS) Certification required or willingness to obtain within 30 days of hire

At least one (1) to two (2) years experience in a clinical setting

Availability to work flexible hours including Saturdays

Venipuncture and Injection training (to be completed within one (1) year of employment)

Reproductive health care experience desirable

Knowledge of surgical services preferred

Keep current on relevant anatomy and physiology, methods of contraception, STIs, pregnancy, adoption, early prenatal care, education techniques, community resources, agency protocols, referral procedures, all Planned Parenthood programs initiatives and communications

General Back Office Duties

Abortion patients are cared for at each of our health centers and in part through the administrative, support, and other non-clinical services provided at all PPLA locations and by all PPLA employees, and supporting these critical services is an essential job duty and fundamental responsibility of all employees and contractors.

Obtain medical history, interview and educate clients ensuring informed consent

Assist with the Patient Portal Enrollment process

Obtain vital signs (blood pressure, height, weight, etc.)

Accompany clients during procedures, as necessary

Assist nurses and clinicians

Pregnancy testing and options counseling

Provide abortion education per agency protocols, make appointments and complete pre-screening form

Complete daily quality control log

Clean and stock exam and interview rooms

Comply with infection control, safety, and emergency guidelines

Sharp handling

Ability to clean Autoclave and monitor Attest system

Dipstick urinalysis

Phlebotomy/Injection

Surgical Duties

Vitals and Screen for potential problems: ascertain NPO status, identify and record allergies, identify and record drug or medication history, educate on analgesia options, note funding source, educate on contraception choices

Clean and prepare room for examination, assist the patient in preparation for examination

Prepare lab slips

Assist in the transportation of patient, Provide support for patient

Turn on equipment: EKG, pulse oximeter

EKG lead placement

Operate electric table: Know table positions

Assist with Ultra Sound machine (as directed by MD)

General Front Office Duties

• Greet and assist all patients and visitors, whether in-person or by telephone
• Schedule, reschedule, cancel, or confirm patient appointments in a timely manner to maximize scheduling for patient volume
• Register patients and compile complete and accurate information
• Accept and process cash payments according to established guidelines
• Verify insurance coverage, determine patient eligibility
• Prepare and assemble charts, copy, transfer, and scan as needed
• Reconcile billing at the end of patient visit
• Maintain effective patient flow to assist in prompt treatment of patients
• Utilizes various computer programs to verify eligibility, schedule and register patients, enter charges, obtain benefit information, and generate letters for authorizations
• Appropriately refers patients to correct agencies or offices for service(s)
• Billing- complete CVRs, family planning

Generous salary and benefits package includes

• Medical, dental, and vision coverage options for you and eligible dependents
• Free basic life/AD&D policy with additional voluntary coverage options
• Short Term Disability, Critical Illness and Accident policies
• 403(b) Retirement plan with up to 3% employer match
• Medical and Dependent Flexible Spending Account plans

Public Transportation and Commuter Pre-Tax Reimbursements

• Generous vacation, sick, and holiday benefits
• Hiring Range: $25.00 per hour (Non-Exempt)