Enterprise Solutions Engineer

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Enterprise Solutions Engineer based in Canada.

This is a remote opportunity focused on helping enterprise customers unlock the value of advanced voice AI <technology.You> will partner closely with sales teams and technical stakeholders to design tailored solutions for complex customer needs.The role combines customer engagement, solution architecture, technical demonstrations, and scalable <enablement.You> will translate recurring customer challenges into reusable tools, documentation, and integration patterns.Your work will directly influence how efficiently enterprise solutions are designed, sold, implemented, and <scaled.You>’ll operate in a fast-moving, AI-first environment where autonomy, technical excellence, and customer empathy are highly valued.The role is ideal for a technically strong problem-solver who enjoys turning complex requirements into practical, repeatable solutions.

Accountabilities

• Partner with Account Executives to strengthen the technical aspects of enterprise sales opportunities and help customers understand the value of AI-powered solutions.
• Work directly with technical contacts at prospective and existing customers to understand their requirements, provide tailored guidance, and architect appropriate integrations.
• Design and deliver compelling technical demonstrations that clearly communicate product capabilities, use cases, and business value.
• Develop technical enablement materials, documentation, and resources that improve the effectiveness and technical fluency of sales teams.
• Build self-service tools and resources that enable customers to implement integrations and solutions with greater independence.
• Identify recurring integration patterns, customer challenges, and opportunities for standardization, then collaborate with product teams to turn them into scalable capabilities.
• Continuously improve internal processes and technical workflows so customer solutions can be delivered efficiently across a growing enterprise customer base.

Requirements

• Demonstrated enthusiasm for AI, emerging technologies, and customer-facing technical solutions.
• Experience working directly with customers on technical problems, whether professionally, through projects, student organizations, or other relevant environments.
• Strong technical foundation in software development, software architecture, APIs, and common integration patterns.
• Proficiency in Python and the ability to understand, prototype, and communicate technical solutions effectively.
• Ability to identify patterns across customer challenges and determine which solutions can be standardized, documented, or scaled.
• Strong customer empathy and the ability to balance the needs of customers, sales teams, and product stakeholders.
• Excellent communication skills, with the ability to explain complex technical concepts clearly and adapt messaging to technical and non-technical audiences.
• Strong problem-solving skills, curiosity, adaptability, and a practical approach to designing solutions in a fast-changing AI environment.
• Ability to work independently while collaborating effectively across distributed, cross-functional teams.

Benefits

• Fully remote work arrangement, with the role available across Canada.
• Opportunity to work at the forefront of voice AI and enterprise technology in a high-growth environment.
• High degree of autonomy, rapid experimentation, and a culture focused on impact rather than hierarchy.
• Professional growth opportunities across technical, customer-facing, product, and commercial areas.
• Annual discretionary stipend dedicated to learning and professional development.
• Annual discretionary stipend to support opportunities to connect and travel with colleagues.
• Company-wide annual offsite bringing teams together in different locations.
• Monthly co-working stipend for employees who are not located near a primary office hub.
• Access to a global, multidisciplinary team working across AI research, engineering, product, sales, and customer deployment.