Lead Senior Specialist, Payroll

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a SLead Senior Specialist, Payroll based in Canada.

This is a senior payroll opportunity within a fully remote, technology-driven professional services <environment.You> will manage complex, multi-province payrolls for a diverse portfolio of Canadian clients across multiple industries.The role combines hands-on payroll processing with client advisory, compliance, problem-solving, and process <improvement.You>’ll work closely with clients and internal teams to deliver accurate, timely, and seamless payroll <services.As> a technical resource, you’ll also contribute expertise, support complex escalations, and strengthen team-wide payroll practices.The position offers significant exposure to different payroll scenarios, jurisdictions, platforms, and compliance <requirements.It> is well suited to an experienced payroll professional who enjoys autonomy, continuous learning, and making a visible impact.

Accountabilities

• Manage end-to-end payroll processing for multiple Canadian clients with varying pay frequencies, ensuring accuracy, timeliness, and compliance.
• Process payroll changes, including employee additions and removals, deductions, benefits, and other payroll adjustments.
• Manage year-end payroll activities, including T4 preparation and processing, as well as ROE submissions.
• Respond to complex client payroll inquiries by analyzing information, identifying solutions, providing recommendations, and resolving issues efficiently.
• Support payroll compliance across multiple provinces, including EHT and WCB filings and other applicable requirements.
• Review CRA accounts, respond to government notices, and help clients navigate payroll-related compliance matters.
• Maintain strong client relationships through clear communication and proactive coordination with clients and internal bookkeeping teams.
• Manage payroll data, conduct advanced analysis and reporting, and identify opportunities to improve accuracy, efficiency, and service delivery.
• Champion process improvements and contribute to the development and implementation of departmental best practices.
• Act as a technical payroll resource for colleagues, supporting knowledge sharing and helping resolve complex payroll questions and escalations.
• Stay current with Canadian payroll legislation, regulations, provincial requirements, payroll technologies, and emerging best practices.

Requirements

• PCP certification is required.
• At least 12 years of payroll experience in a fast-paced environment, ideally supporting large organizations or multiple companies with multi-jurisdictional payroll exposure.
• Advanced knowledge of Canadian payroll processes, including withholding taxes, source deductions, benefits, other deductions, ROEs, T4s, and related compliance requirements.
• Strong experience processing payroll across multiple Canadian provinces; Quebec experience is considered an asset.
• Demonstrated ability to handle complex payroll scenarios, escalations, advanced data analysis, reporting, and continuous improvement initiatives.
• Excellent written and verbal communication skills, with the ability to explain complex payroll matters clearly and professionally to clients and colleagues.
• Strong organizational and time-management skills, with the ability to manage multiple clients, deadlines, and priorities simultaneously.
• Highly analytical and detail-oriented, with a strong commitment to payroll accuracy, compliance, and quality.
• Self-directed and proactive, with the ability to work independently and effectively in a fully remote environment.
• Strong technology skills and the ability to quickly learn new payroll software, digital tools, and automation solutions.
• Experience with payroll platforms such as Payworks or Wagepoint is an asset.
• Collaborative, resourceful, and comfortable acting as a trusted technical advisor for both clients and internal teams.
• Reliable high-speed internet connection, with a minimum of 6 Mbps upload and download speeds, to support remote meetings and daily work.

Benefits

• Fully remote work from anywhere in Canada, working from your home office.
• Fully employer-paid health, dental, and vision benefits.
• Access to virtual healthcare services.
• Fridays off in July and August, with paid time off.
• Paid December holiday shutdown.
• Company-provided laptop and necessary work equipment.
• Career development opportunities and annual performance increases.
• Exposure to clients across multiple industries, provinces, and business environments.
• Opportunities to develop advanced expertise in Canadian payroll, compliance, benefits, payroll platforms, and multi-jurisdictional requirements.
• A supportive, inclusive, low-ego culture focused on collaboration, respect, and open communication.
• A flexible and casual professional environment where employees are encouraged to work comfortably while remaining client-ready.
• Opportunities to contribute ideas, improve workflows, and directly influence processes and team practices.
• Full-time employment within a growing, technology-focused professional services environment.
• Salary details were not specified in the source job posting.