Senior Account Manager

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Senior Account Manager based in the United States.

Join a dynamic, client-focused environment where you'll help businesses maximize the impact of their digital marketing investments through strategic account management and trusted advisory. In this role, you'll build long-term partnerships with a diverse portfolio of clients, guiding them through marketing initiatives that drive measurable growth. You'll collaborate closely with cross-functional teams to deliver high-quality campaigns while serving as the primary point of contact for client success. This position is ideal for a proactive professional who enjoys balancing relationship management, strategic planning, and project coordination in a fast-paced, collaborative setting. You'll have the opportunity to influence business outcomes, identify growth opportunities, and contribute to lasting client success while working in a flexible, results-driven environment.

Accountabilities

Manage a portfolio of 15+ client accounts, serving as the primary contact and ensuring exceptional customer satisfaction through proactive communication and relationship management.

Lead strategic discussions around digital marketing initiatives, including SEO, paid advertising, website optimization, and emerging AI-powered marketing solutions.

Coordinate with internal marketing, design, and development teams to ensure projects are delivered on time and aligned with client objectives.

Oversee client requests and smaller website or marketing projects while maintaining clear priorities and timelines.

Present campaign performance, key insights, and recommendations using data-driven reporting to support business growth.

Educate clients on digital marketing best practices and available services while identifying opportunities to expand partnerships through consultative account growth.

Participate in internal planning sessions, contribute to continuous process improvements, and foster strong collaboration across teams.

Requirements

• At least 3 years of account management experience supporting local, regional, or national client accounts.
• Experience working with clients in professional services (such as legal, accounting, or mortgage) or home services (such as HVAC, plumbing, roofing, or restoration).
• Strong understanding of digital marketing fundamentals, including SEO, PPC, websites, and online marketing strategies.
• Familiarity with AI tools such as ChatGPT, Gemini, or similar platforms, with an understanding of how they support digital visibility and marketing effectiveness.
• Experience managing website-related projects and coordinating multiple client initiatives simultaneously.
• Proven ability to manage a high-volume client portfolio while maintaining exceptional organization and attention to detail.
• Excellent communication, presentation, relationship-building, and time management skills.
• Ability to work independently while collaborating effectively with cross-functional teams and knowing when to engage subject matter experts.
• Experience with agency environments, performance reporting, digital marketing analytics, or consultative upselling is considered an advantage.

Benefits

• Competitive base salary of $65,000 per year
• Commission and performance-based bonus opportunities
• Comprehensive medical, dental, and vision insurance
• 401(k) retirement savings plan
• Paid time off (PTO)
• On-the-job training and continuous professional development
• Career growth and advancement opportunities
• Flexible work environment
• No weekend work