Senior Project Manager, Technology (12 months contract)
eqbank · Toronto
About The Role
Join a ChallengerAt EQ, we're remaking banking so every Canadian gets ahead, every day. Serving nearly 4 million Canadians from coast to coast, we offer a wide variety of financial services from banking and lending, to trust and credit union solutions. We've been at this since 1970, challenging the conventions of traditional banking with smarter, faster, and more connected financial experiences.What's kept us moving? The people behind it all: challengers who ask better questions, push back on old assumptions, and look for a better way forward.If you're driven to help reshape how banking works for Canadians and the businesses that power our economy, this could be your next big opportunity. We can’t wait to get to know you! The Work
The Senior Project Manager reports directly to the Director, Technology Project Delivery, . The role of the Sr. PM is to Initiate, Plan, Execute, Monitor, Control and Close projects in accordance with Enterprise Change Management as well as Project Management methodology. This includes baselined scope, schedule, budgets, resource needs and other parameters set by the executive sponsor and delegate throughout the project life cycle.
This position is responsible for managing a portfolio of projects that are strategic in importance, high complexity and may be of a long duration. Projects may include process transformations, digitizing customer experiences, new product launches, platform upgrades and regulatory initiatives. The initial focus will be in Infrastructure and Cyber Security projects within the overall umbrella of the Technology Portfolio PMO.
The Core Responsibilities!
Manage multiple material projects of high to strategic: risk, length and complexity throughout the full project life cycle
Act as a Trusted Advisor that provides leadership oversight and proactive advice on how best to steer project teams and deliver project goals while operating with full transparency as it pertains to issues and risks – which includes knowing when to communicate to the right people at the right time
Lead and support multi-functional on-site, off-site and virtual project teams to help them overcome barriers and perform at their best, particularly through times of ambiguity and/or changes
Lead detailed planning at all levels to understand the work, responsibilities and dependencies to set the right expectations, ultimately enabling on-time delivery
Effectively manage financials/budget and navigate financial processes to ensure approval of funding and disciplined cost management
Engage stakeholders and manage governance forums to ensure timely, transparent & effective decision making
Facilitate meetings, document minutes and follow up on risks, action items, issues and decisions (RAID)
Complete project evaluations, velocity metrics and assessment of results to the key benefits and performance indicators
Advisor to the PMO in the creation, maintenance and enhancement of Project Management Methodology / Standards and Practices in an ever-evolving environment where applicable.
Let's Talk About You!
At least 6-10 years’ experience managing multiple projects simultaneously with different priority levels through the entire life cycle
Post-secondary education (diploma/degree) preferably in computer science, business, finance, or comparable discipline
At least 5 years’ experience in the regulated financial services or Insurance industry (including internal and external compliance requirements, financial reporting, and service administration)
Infrastructure and Information Security project delivery and deep understanding is highly desirable
High degree of proficiency and experience in Project Management concepts (Waterfall, Iterative, Incremental and hybrid methodologies)
People Management/Leadership and coaching/mentorship experience is a major asset
PMP certification is strongly preferred
Agile, Scrum Master, Business Process Improvement, ITIL or Change Management Certification is a major asset
Knowledge of SharePoint, Jira, Confluence, MS Office tools, business systems, technology infrastructure, software development, data warehousing, data centres and related concepts/terminology
Exposure to both a large and small corporate culture is preferred
Ability to take charge and work independently
Strong time management, analytical and problem-solving skills
Highly developed verbal and written communication skills with the ability to respond in a clear, concise and professional manner to all project stakeholders including senior executives.
Vendor Management experience is a must
Proven delivery track record in both business and Technology projects, especially in digital given our challenger bank orientation
Effective Risk Management & Issue Resolution and ability to leverage PMO Standards & EQBs risk management resources and tools to ensure project risks are proactively understood and quickly resolving risks that have become issues
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