Tax Support Specialist, Delivery

Work with a Top 20 CPA and advisory firm that Accounts for Anything. Aprio has 40 U.S. office locations, as well as international office locations and more than 3,200 team members that speak 60+ languages across the globe. By bringing together proven expertise, deep understanding, and strategic foresight for fast-growing industries, Aprio ensures clients are prepared for wherever life or business may take them. Discover a top-rated culture, vast growth opportunities and your next big career move with Aprio.Join Aprio's Tax Operations team and you will help clients maximize their opportunities. Aprio is a progressive, fast-growing firm looking for a Tax Support Specialist to join our centralized Delivery Team.

As a Tax Support Specialist on our Delivery Team, you will provide national support to the Tax Department firm wide, optimizing efficiency, client experience and quality control. You will interact with team members within your team as well as others outside of your team at all levels.

Responsibilities

Responsibilities may include but are not limited to

• Electronically deliver tax returns via SafeSend Returns or secure email to clients
• Create a high-quality client experience via professional, timely and respectful communication and troubleshooting
• Maintain accurate and up-to-date records in firm workflow software
• Utilize firm workflow software to move tax jobs through firm processes
• Perform quality control review for completeness and accuracy of your own work
• Secure and protect Personally Identifiable Information in accordance with firm policy
• Provide standby support to other centralized teams
• Undertake ad-hoc tasks and other unique duties as assigned to support the overall objectives of the team and supported leaders

Qualifications

• Experience with SafeSend or other similar tax applications is preferred
• Available to work overtime (evenings and weekends), as needed
• Ability to manage and prioritize assigned work using exemplary time-management and task-prioritization skills
• Ability to work independently
• Demonstrates ability to multi-task and turnaround assigned work accurately and in a timely manner
• Excellent administrative and computer literacy skills
• Strong organizational and customer service skills
• Effective communication and interpersonal skills
• Strong attention to detail with the ability to self-review
• Positive, can-do attitude and ability to work under pressure and meet deadlines