Applications Specialist, Applications Lab (Germantown, Maryland)

Overview At QIAGEN, we are driven by a simple but powerful vision: making improvements in life possible. We’re dedicated to revolutionizing science and healthcare for the better. From our entrepreneurial roots to our current global presence, we've grown into a force for positive change. With thousands of employees across six continents, collaboration is our greatest strength. We’re always striving to identify talented individuals to join our exceptional teams. We have played a pivotal role in shaping modern science and healthcare, and we're just getting started. If you're someone who thrives on new challenges, values diversity and wants to make a tangible difference in people's lives, then QIAGEN is the place for you. At QIAGEN, every day is an opportunity to make a real-life impact. Join us, grow with us, and together, let's shape the future of biological discovery. ‎ About the opportunity This position supports the Commercial Operations team in North America to promote and sell QIAGEN instruments and chemistries within an applications lab called the QIAexperience Center. Responsibilities include performing wet lab “proof of principle” projects, product demonstrations, support customer events, troubleshooting, recommending QIAGEN solutions to meet customer needs, development of application notes/posters, and conduct internal & external product trainings. Your profile Bachelor’s degree in biological sciences or equivalent. PhD or Master’s degree in molecular biology or a related field highly desirable 5+ years of BSL 2 lab experience focusing on cellular, molecular, and genetic research techniques in an academic, R&D, or industrial setting, prior lab management experience preferred Responsible for the overall functioning of the lab: enforce safety rules, ordering general lab supplies, maintain the fridges/freezers and other lab equipment Comprehensive technical knowledge and understanding of molecular biology, including DNA/RNA purification, PCR, and sequencing Deep knowledge of wet lab molecular biology and genomics workflows is a must Prior experience developing novel DNA/RNA extraction methods/protocols, hands-on NGS experience, prior hands-on dPCR experience preferred Excellent communication skills and commitment to customer satisfaction, prior project management experience is highly desirable Technical training experience and robotic programming experience highly desirable Experience with CRM systems – prior experience w/ Salesforce highly desirable Personal requirements A customer-facing personality, including the ability to build positive relationships and engage in scientific discussions with customers A strong desire to help customers, with the ability to understand their experimental needs, and find creative solutions for their scientific goals Ability to think critically to troubleshoot and resolve customers’ technical problems by phone, email, webinar, and in-person Ability to work in a fast-paced, deadline-driven environment Proactive and self‑directed problem‑solver that demonstrates a positive “can do” attitude Highly organized and skilled at pulling key facts out of large, complex information sets Team player, with the ability to collaborate and coordinate across functions, including with R&D, Product Management, Operations, Customer Care, and Marketing Ability to prioritize conflicting customer requests based on urgency and business need Fluent in English, both oral and written - ability to speak conversational French preferred Ability to travel overnight (mostly domestic) up to 15%, candidate must live within a 45 min drive of Germantown, MD What we offer Bonus/Commission Local benefits Referral Program Volunteer Day Internal Academy (QIALearn) Employee Assistance Program Hybrid work (conditional to your role) Our people are the heartbeat of everything we do. Passion drives us as we push boundaries to innovate and evolve. We inspire with our leadership and make an impact with our actions. We cultivate a collaborative, supportive environment where each individual and team can flourish. We champion accountability and encourage entrepreneurial thinking. QIAGEN is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, or disability. At QIAGEN, our vision is clear: Making improvements in life possible. This is reflected in our daily actions to help scientists, clinicians and professionals tackle some of the world’s greatest challenges – unlocking insights that advance science, improve healthcare and enhance lives. To achieve this, we stay focused on one mission: to offer Sample to Insight solutions. Our products and services turn complex biological samples into valuable answers. Whether it’s enabling a breakthrough discovery or improving patient outcomes, we help our customers move from data to insight, faster and with greater confidence. Applying for your dream job is exciting - below you can find more information on the recruitment process and other relevant topics to guide you in your path to QIAGEN. Find out more here. Privacy Policy and contacts