Senior Specialist - Client Onboarding

The role As a Client Onboarding Specialist reporting to the Head of Client Onboarding, you’ll play a meaningful role in ensuring a smooth and effective onboarding experience for Nasdaq’s clients. This includes guiding clients through business configuration, supporting delivery projects, and enabling early value realization through high‑quality training and collaboration. You’ll thrive in this position if you’re collaborative, customer-focused, and comfortable working in a dynamic, global environment, with a strong passion for technology, innovation, and creating positive first impressions that build long‑term client relationships. Key Responsibilities Lead and facilitate client workshops to demonstrate the usage of Nasdaq Clearing products and guide clients in configuring their business rules within the systems. Own the design, development, and ongoing maintenance of training courses and materials for various products. Participate in requirements discussions and design studies to help define the scope of work for the team. Work closely with internal teams, including Product, Engineering, Sales, and Professional Services, as well as external partners. Required Qualifications In‑depth experience as a Business Analyst or Functional Tester within Capital Markets, preferably in Clearing, with several years of overall professional experience. Strong presentation and communication skills, with the ability to work optimally with clients across global markets. Proven ability to engage and collaborate closely with both external clients and internal collaborators. High motivation and drive, with the ability to thrive and grow in a fast‑paced environment. Ability to understand sophisticated solutions and concepts and translate them into clear, user‑friendly materials; experience with Unix/Linux and willingness to travel to client or Nasdaq locations as required. Preferred Qualifications Experience working with cross-cultural teams. Experience working in AWS environment, so that you can bring up your own 'test and config' systems This position will be located in Vilnius and offers the opportunity for a hybrid work environment at least 3 days a week in-office, subject to change, providing flexibility and accessibility for qualified candidates. Benefits & Rewards We offer a competitive, well-rounded rewards package that supports you and your family - inside and outside work. The base pay range for this role is 3750–4150 EUR gross. Actual pay depends on your skills, experience, education, and location. In addition to base pay, we offer short-term incentives (bonus or commission) and long-term incentives (equity), where applicable, as well as the following benefits: Competitive base salary Annual bonus Annual equity grant Employee Stock Purchase Plan offering discounted company shares Pension plan with Nasdaq contribution 6 additional days off per year Extra vacation time based on tenure Work from (almost) anywhere – up to 20 days/year Paid time off to volunteer Health insurance Free gym, yoga & pilates classes and discounted in-office massages 24/7 mental health support for you and your family Global mentoring program Unlimited access to e-learning platforms Hybrid work setup Modern and comfortable work environment with fresh fruit, snacks, and weekly Fika For more information, visit Nasdaq Benefits & Rewards Career Page. Come as You Are Nasdaq is an equal opportunity employer. We positively encourage applications from suitably qualified and eligible candidates regardless of age, color, disability, national origin, ancestry, race, religion, gender, sexual orientation, gender identity and/or expression, veteran status, genetic information, or any other status protected by applicable law. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request an accommodation. At Nasdaq, we’re proud to be the engine behind the world’s capital markets. But we don’t stop there. We build the technology that drives transparency, trust, and access—helping economies grow and people thrive. Our purpose is to advance economic progress for all. Whether you’re a client, a colleague, or part of our broader community, we’re here to move markets—and possibilities—forward. Join our Talent Community to stay in the loop on upcoming roles, events, and new opportunities across Nasdaq. Our hybrid work model, NasdaqBlend, gives you flexibility to do your best work—whether that’s from home, in the office, or a mix of both. Check the job listing or reach out to our team for role-specific details. We’re a global team of over 8,500 innovators across 38 countries, united by a shared purpose: advancing economic progress for all. It’s not just what we do—it’s how we do it, together. Want a deeper look into our culture? Explore our Culture Book. We support your success through You&Q, our total rewards program that covers every dimension of life—from building wealth and growing your career to prioritizing well-being and family care. Join the Team Advancing Economic Progress for All.