Analyst Procurement Operations

Madison Square Garden Entertainment Corp. (MSG Entertainment) is a leader in live entertainment, delivering unforgettable experiences while forging deep connections with diverse and passionate audiences. The Company’s portfolio includes a collection of world-renowned venues – New York’s Madison Square Garden, Infosys Theater at Madison Square Garden, Radio City Music Hall, and Beacon Theatre; and The Chicago Theatre – that showcase a broad array of sporting events, concerts, family shows, and special events for millions of guests annually. In addition, the Company features the original production, the Christmas Spectacular Starring the Radio City Rockettes, which has been a holiday tradition for more than 90 years. More information is available at www.msgentertainment.com.Who are we hiring?

The Procurement Operations Analyst is a multi-disciplinary role responsible for end-to-end Source-to-Pay (S2P) process documentation and governance, Procurement analytics and performance reporting, Req-to-PO operational execution, P2P compliance, vendor qualification and risk assessment, Coupa SIM supplier onboarding, and ServiceNow ticket administration. This role supports the standardization, measurement, and continuous improvement of Procurement operations across the MSG Family of Companies.

What will you do?

End-to-End S2P Process Support & Documentation

• Develop, document, and maintain standard operating procedures (SOPs) for all Source-to-Pay workflows
• Create and update RACI matrices, approval authority matrices, and governance frameworks
• Map current-state and future-state process flows across Procurement operations
• Ensure process documentation remains audit-ready and aligned with internal controls

Procurement Policy & Governance Execution

• Draft, revise, and maintain Procurement policies and procedural guidelines
• Support exception management processes and document policy deviation rationale
• Maintain audit-ready documentation for internal and external compliance reviews
• Partner with Legal, Finance, and Compliance to ensure policy alignment

Procurement Performance & Insight Generation

• Build and maintain SpendHQ dashboards to track Procurement KPIs and savings performance
• Identify savings opportunities, cost avoidance trends, and spend anomalies through data analysis
• Track and report on cycle times, compliance rates, and operational efficiency metrics
• Develop ad hoc analysis to support strategic decision-making

Executive & Category Reporting

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