HR Generalist

• North West Rubber Ltd., was founded in 1968 in Pitt Meadows, British Columbia, Canada. For
• over 50 years, North West Rubber has been a leading manufacturer of recycled rubber flooring
• solutions throughout North America and globally. Now present in over 50 countries, NWR has
• expanded its manufacturing and sales and marketing leadership across multiple industry sectors
• including Ice Rink, Sports Complex, Recreational Farming, Playground, Industrial, Trailer, Home
• Fitness, Truck & Trailer, Equine, Beef and Dairy.
• Today, North West Rubber is one of the largest rubber mat manufacturers in the world. We
• own and operate manufacturing facilities in Canada (British Columbia, Ontario, & Quebec), in
• the USA (Texas), and in China.
• We are actively looking for an HR Generalist to provide day-to-day human resources support
• across two locations in Brantford, Ontario. This position partners employees and leaders to
• support core HR processes including employee relations, recruitment, onboarding, performance
• management, policy interpretation, and compliance with Ontario employment legislation.

KEY RESPONSIBILITIES

Employee Relations & HR Support

• Provide guidance and support to employees and managers on HR policies, procedures,

and workplace issues

• Support employee relations matters, including performance management, attendance,

accommodation requests, and conflict resolution

• Assist with workplace investigations and documentation, escalating complex matters as

appropriate

• Foster a positive employee experience aligned with company values

Support in employee engagement and internal social programs

Recruitment & Onboarding

• Support full-cycle recruitment, including job postings, screening, interviews, and offer

coordination for hourly positions

• Facilitate pre/onboarding activities to ensure a smooth and compliant new-hire

experience

• Support offboarding processes, including exit interviews and termination

documentation for all hourly positions

HR Administration & Compliance

• Maintain accurate employee records in the HRIS (Bamboo) and training (Percipio) and

ensure that all paperwork is provided to payroll for processing.

• Ensure compliance with Ontario employment legislation (ESA, OHRC, WSIB)
• Support absence management by tracking days missed and issuing documentation as

required

Performance & Talent Support

• Support performance review cycles and related documentation
• Conduct investigations and develop recommendations as necessary
• Assist managers with goal-setting and ongoing performance conversations, document

performance improvement plans, and coaching conversations

• Contribute to learning, engagement, and development initiatives

Policy & Process Improvement

• Assist in developing, updating, and communicating HR policies and procedures
• Support HR projects and initiatives aimed at improving efficiency, culture, and

compliance

• Contribute to continuous improvement of HR practices and employee experience

Assist in completion of monthly metrics

QUALIFICATIONS & EXPERIENCE REQUIRED

• Diploma or degree in Human Resources, Business Administration, or a related field

2–5 years of progressive HR experience in a Generalist or Coordinator role

• Working knowledge of Ontario employment legislation and best practices
• Experience using HRIS and ATS systems (ADP preferred)
• Previous experience in talent acquisition is a must with a preference for candidates with

manufacturing experience

• Strong data mindset; leverages data to drive decision making and influence change

Working and collaborating with a diverse, multicultural group

SKILLS & COMPETENCIES

• Strong interpersonal and communication skills with the ability to adjust messaging for

the audience

• Ability to handle sensitive and confidential information with professionalism; strong

sense of confidentiality

• Sound judgment and problem-solving skills
• Strong organizational skills with high attention to detail
• Ability to manage multiple priorities in a fast-paced environment
• Collaborative, approachable, and service-oriented mindset
• Advocate for the “Belonging” theory as part of onboarding new talent
• Must support at all times, NWR Core Values of “Respect For All”, “Own It”, and “Results

Focused”

#NWRIndeed