Supply Chain Manager (all genders)

Job Title

Supply Chain Manager (all genders)

Job Description

Supply Chain Manager

The role is responsible for leading a team of Order Management Specialists supporting, ensuring seamless end-to-end order fulfillment from order booking through delivery. This position drives operational excellence, customer satisfaction, process compliance, and continuous improvement while partnering with cross-functional stakeholders across Supply Chain, Planning, Logistics, Sales, and Factories.

Your role

• Lead, coach, and develop a team of Order Management Specialists responsible for DX International , India and RCA markets.
• Ensure efficient end-to-end order management execution, from order entry and order book management through delivery and issue resolution.
• Monitor operational KPIs, identify performance gaps, and drive corrective actions to improve service levels, productivity, and customer experience.
• Manage escalations related to order fulfillment, supply and delivery delays, and customer commitments.
• Build strong partnerships with key stakeholders including Sales, Planning, Logistics, Factories, Distributors , and other Supply Chain functions.
• Drive continuous improvement initiatives to simplify processes, increase efficiency, and enhance visibility across the order fulfillment process.
• Support business continuity through resource planning, capability development, cross-training, and workload balancing.
• Ensure compliance with company policies, operational standards, quality requirements, and governance processes.
• Leverage data and reporting to identify trends, risks, and opportunities, providing insights and recommendations to senior management.
• Foster a culture of accountability, collaboration, engagement, and continuous learning within the team.

You're the right fit if

• Master 's degree in Supply Chain Management , Business Administration, Logistics, Operations, or a related field.
• 6+ years of experience in Supply Chain, Order Management, Customer Operations, Logistics, Planning, or related operational functions.
• 3+ years of people leadership experience, including coaching, performance management, and team development.
• Strong understanding of end-to-end supply chain processes and order fulfillment operations.
• Experience in DX operations would be a strong asset.
• Experience managing operational KPIs, driving process improvements, and leading cross-functional initiatives.
• Strong problem-solving and analytical skills with the ability to manage complex operational challenges and escalations.
• Excellent stakeholder management, communication, and influencing skills across multiple organizational levels.
• Experience working in a global and matrix organization.
• Proficiency in ERP and operational systems (e.g., SAP) and data analysis tools.

Compensation&Benefits

Doing meaningful work should come with fair, transparent rewards. The base annual salary range for this role is PLN 138,020 –PLN 228,660 . We determine pay within the range using objective factors, like the skills the role requires, your relevant experience and the responsibility you'll have in this role, alongside internal equity and local market considerations. This role is eligible for 10% short term incentive with your rewards linked to both individual performance and company results. We’ll share the full approach with you during the interview process, so you can make a clear, informed decision.

Benefits include

• Private medical care with the option to extend it to family members
• Hybrid model of work
• Benefit System cards
• Discount for Philips’ products
• Wide variety of training & learning opportunities
• Promotion of a healthy lifestyle in the office
• Employee Assistance Program

• How we work together
• We believe that we are better together than apart. For our office-based teams, this means working in-person at least 3 days per week.
• Indicate if this role is an office role.

About Philips

We are a health technology company. We built our entire company around the belief that every human matters, and we won't stop until everybody everywhere has access to the quality healthcare that we all deserve. Do the work of your life to help the lives of others.

• Learn more about our business .
• Discover our rich and exciting history .
• Learn more about our purpose .

If you’re interested in this role and have many, but not all, of the experiences needed, we encourage you to apply. You may still be the right candidate for this or other opportunities at Philips. Learn more about our culture of impact with care here .