Warehouse Manager

The Nippon Express Group stands as a prominent global logistics service provider, with its Headquarters located in Tokyo, Japan. Our extensive portfolio encompasses a variety of services, including air and ocean freight forwarding, cargo handling, relocation services, and warehousing operations. With a workforce exceeding 73,000 professionals across more than 50 countries and regions, the NX Group is distinguished by its extensive international reach.

Nippon Express are seeking an experienced and results-oriented Warehouse Manager with comprehensive experience in Freight Forwarding and an in-depth knowledge of regulatory compliance (CAA, GDP, H&S, and Air Export), to lead and enhance our warehouse operations at our London, Uxbridge branch. As Warehouse Manager, you will oversee a team of Assistant Managers, Supervisors, and Warehouse Operatives in a 24/7, 365-day logistics operation, which will require a proactive approach and strategic leadership to drive performance and efficiency.

Requirements

Key Responsibilities

Leadership & Team Management

• Oversee and manage Senior Team responsible for daily operations
• Support one GDP Manager
• Provide leadership and development
• Foster teamwork and high performance
• Ensure clear communication

Operations Management

• Supervise Air and Ocean import/Export logistics
• Optimise distribution and fulfilment
• Develop operational strategies

Compliance & Regulatory Adherence

• Ensure compliance with CAA, GDP, H&S, and Customs-Bonded standards
• Maintain documentation and audits
• Implement compliance programs

Performance Monitoring & Reporting

• Track KPIs
• Identify gaps and corrective actions
• Prepare reports

Continuous Improvement

• Implement best practices
• Lead safety and quality initiatives
• Upgrade technology

Customer Service & Stakeholder Engagement

• Ensure high customer satisfaction
• Resolve customer issues
• Build strong client relationships

Reporting & Presentations

• Use Excel for reporting
• Create PowerPoints for customers

What does the right candidate look like?

• 7–10 years warehouse management experience
• Knowledge of Air & Ocean processes
• Strong understanding of CAA, H&S, GDP
• Proven leadership experience
• Excellent communication skills
• Proficiency in Excel and PowerPoint
• Experience with WMS systems

Benefits

• Competitive salary and benefits
• Car allowance: £7,000
• Growth opportunities
• Collaborative environment
• Exposure to global markets
• Life Assurance
• Private Healthcare & EAP
• 25 days holiday + bank holidays
• Free parking