Head of Virtual Account Management

The Head of Virtual Account Management in the EU will lead a team managing longtail accounts across 5 different markets in Europe. This role is focused on optimizing account performance, driving advertising revenue, and increasing deal value from longtail vendors. The ideal candidate will bring a mix of strategic insight, data-driven decision-making, and operational excellence to create scalable solutions that maximize value for vendors and the business.

 

What’s on the menu: Your Mission

• Develop and execute strategies to drive advertising revenue from longtail accounts. 
• Identify opportunities to increase Average Revenue Per Account through AdTech products and tailored promotional campaigns.
• Analyze vendor performance and implement initiatives to increase deal value and partnership longevity.
• Lead and oversee Virtual Account Management teams across different markets in the EU. Set clear performance objectives for teams and ensure alignment with company goals.
• Foster a high-performing, collaborative team culture focused on delivering value to both vendors and the company.
• Leverage analytics to segment longtail accounts, prioritize outreach, and design targeted campaigns.
• Monitor KPIs such as revenue growth, Deal value, and penetration to measure success.
• Generate insights from performance data to guide strategic decision-making and resource allocation.
• Partner with Process Design, Analytics, and Growth teams to design and implement value-adding initiatives for longtail accounts.
• Act as the central point of contact for VAM-related topics, ensuring alignment with company-wide objectives.

 

What you bring to the table

 

• Minimum 8 years of experience in account management, business development, or revenue generation roles in technology, e-commerce, or FMCG industry
• Proven experience in BPO, shared service centers, and process design is required.
• Prior experience of working in a regional team, managing stakeholders across several EU markets, is a plus
• Self-motivated, with a strong sense of ownership over projects and organizational goals
• Willingness to learn, with a desire to understand all aspects of driving growth for the business
• Ability to communicate and collaborate effectively with a diverse range of people and job functions
• Good team spirit with the ability to work independently and efficiently to deliver useful business insights
• Project management skills, with the ability to manage multiple projects simultaneously and prioritize organizational needs

• Why foodora?
•  

• Be part of a  fast-growing, international team  backed by a strong and stable corporate background.
• We support your development through thousands of online trainings via  LinkedIn Learning .
• You’ll receive  group life, accident, and health insurance  from your first day, and after the probation period,  Medicare health insurance and SZÉP card  benefits as well.
• We contribute to your  wellbeing  with access to our mental health support programme,  office massages,  and  AYCM sport pass  contribution.
• We regularly collect  employee feedback , and your voice can directly influence how we shape our workplace.
• You’ll work from a  modern, fully equipped  with everything you need (laptop, phone, etc.), and easily reachable from anywhere in the city - even by bike.
• We also offer  extra paid leave  based on our internal policies and opportunities to contribute to meaningful causes through our  charity partnerships .