Carrier Wholesale Account Manager

RISE is on a mission to accelerate internet for the Philippines by providing excellent services and high-quality support to our business and wholesale partners. We focus on the efficiency of connectivity through initiatives like GetaFIX and Open Access Network, ensuring we maintain a benchmark for reliability and installation speed. Our culture is built on transparency and ownership, where team members are encouraged to exceed expectations and advance the country’s digital landscape together.

Duties and responsibilities

Execute, follow through and complete operational requirements of domestic carrier & wholesale accounts as the main point of contact from the company

Manage, up-sell, and renew agreements of assigned accounts

Drive advanced understanding in selling through carrier partners to achieve or surpass sales targets

Intensify the company’s presence throughout the carrier industry through new engagements.

Participate with customer planning, serving as the subject matter expert capable of leading the customers to the best solution

Develop carrier relationships by maintaining constant contact with existing partners and assisting in identifying appropriate partnerships that fit within the Carrier model

Build firm relationships with key persons and decision makers in organizations to identify and create business opportunities

Work with support and operation teams to resolve carrier related issues.

Carry out market research and provide relevant management information

Work with the Carrier & Wholesale Business Manager to create propositions for sales strategies in accordance with the division’s goals

Support the sales strategies to generate maximum sales potential

Provide administrative support such as updating systems, billing and invoicing, sales and management reporting, and forecasting.

Ensure activities are compliant with internal policies, including but not limited to data privacy and conflict of interest.

Qualifications

At least 2 years of experience working in the telecommunications industry in a business development role, preferably focusing on selling services in wholesale channels

In-depth technical knowledge of telecommunications industry practices and processes, and network products and solutions

Proven track record and strong positive reputation in the industry

Strong social network in the telecom industry

Strong interpersonal and excellent written and verbal communication skills, with the ability to work independently and collaborate with cross-functional partners

Strong negotiation and analytical skills with attention to detail

Excellent time management and organizational skills

Experienced in internal and external partner management

Ability to investigate customer concerns and solve them in a timely manner, while maintaining a positive attitude and providing exemplary internal and external customer service

Demonstrated ability to work effectively in a fast-paced and dynamic environment and easily adaptable to change and work under tight deadlines.

Join the mission!

Be part of a growing mission-oriented business that requires new leaders who are proficient, proactive, and direct. Be rewarded with great colleagues, a supportive environment, a competitive salary, and a compensation package that includes HMO for you and your family. Flex time is offered for some roles and your teammates will be there to help as you further hone your skills and accomplish responsibilities. Make a difference and grow with us.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.