TechOps Engineer

We are TRADER, a Canadian leader in digital automotive solutions. Our flagship brands — AutoTrader.ca, AutoSync, Dealertrack Canada and CMS — help Canadians buy, sell, and finance vehicles with confidence. As part of AutoScout24 group, Europe’s largest online car marketplace, we’re shaping the future of automotive retail in Canada and beyond.

Learn more at tradercorporation.com.

This role will be within the AutoSync team. AutoSync supports over 3,500 dealerships nationwide, delivering cutting-edge software tools to simplify operations, boost marketing, and drive sales.

The Tech Ops Engineer has responsibility for troubleshooting and resolving escalated issues with databases and user interfaces. Working in a team environment, assist in providing a safe, stable, and reliable online experience for our customers.

What you’ll do

Troubleshoot and resolve escalated issues, including root cause resolutions and suggestions for improvements

Create bug-fix and enhancement tickets for Agile Dev teams and assist with QA as required

Manage ticket escalations to 3rd party providers

Complete special projects as requested

What you bring to the table

Problem Solving Skills

Troubleshooting Skills

Customer Focus

Results-Oriented

• Must have experience
• University Degree in relevant field, or equivalent experience
• 2 – 5+ years of support experience
• Solid Database and SQL skills

Experience with Microsoft Azure

Understanding of Server Management

The base salary range for this position is CAD $65k - $70k

This range reflects the expected compensation at the time of posting. The final offer may vary and can be higher based on relevant skills, experience, location, and market conditions. Based on the role the total rewards package may also include benefits, bonus, and other employee offerings.

What’s in it for you…

Gym discounts

Employee and Family Assistance program

Virtual wellness events

Conferences & training budget

Regular internal training programs

Financial planning with 3% matching Pension

Competitive salary

Annual bonus structure

Use of Artificial Intelligence in Hiring: We use artificial intelligence (“AI”) in our hiring process, including to screen, assess, or select applicants for this position.

Vacancy Status: This job posting is for an existing vacancy.