B2B (Business-to-Business) Collections Analyst

Let’s be #BrilliantTogether Overview ISS STOXX is growing! We seek a Collections Analyst to contribute to our expanding success- a self-motivated professional to assist with global collections. This position will work within a dedicated collections team as part of the ISS STOXX Sales Operations organization. Responsibilities Collection on global entities Communicate with clients to ensure prompt resolution of client payment or contractual issues, including refunds, and unapplied cash receipts. Monitor accounts and investigate historical data to support client communication. Update account status records and collections efforts in NetSuite. Partner with Billing Team and Sales Teams on client issues. Uploading of invoices on client payment portals. Qualifications Training & Experience Bachelor’s degree graduate (Preferably any Finance/ Accounting related course). Minimum of 3 years’ B2B experience (Business to Business) in Collections from a multinational company/ global organization. Excellent communication skills, outgoing and confident. Fluency in English is essential. Extremely organized, detail oriented and hard working- with a roll up your sleeves attitude. Strong MS Office (especially in Excel) skills required. NetSuite, SAP and SalesForce experience a plus. Work Location & Schedule: Amenable to work on a hybrid setup (3x onsite work per week) Amenable to work on a permanent midshift schedule (3pm- 12mn, Manila Time) at Makati City #LI-NS1 #ASSOCIATE #Finance What You Can Expect from Us At ISS STOXX, our people are our driving force. We are committed to building a culture that values diverse skills, perspectives, and experiences. We hire the best talent in our industry and empower them with the resources, support, and opportunities to grow—professionally and personally. Together, we foster an environment that fuels creativity, drives innovation, and shapes our future success. Let’s empower, collaborate, and inspire. Let’s be #BrilliantTogether. About ISS STOXX ISS STOXX GmbH is a leading provider of research and technology solutions for the financial market. Established in 1985, we offer top-notch benchmark and custom indices globally, helping clients identify investment opportunities and manage portfolio risks. Our services cover corporate governance, sustainability, cyber risk, and fund intelligence. Majority-owned by Deutsche Börse Group, ISS STOXX has over 3,400 professionals in 33 locations worldwide, serving around 6,400 clients, including institutional investors and companies focused on ESG, cyber, and governance risk. Clients trust our expertise to make informed decisions for their stakeholders' benefit. Visit our website: https://www.issgovernance.com View additional open roles: https://www.issgovernance.com/join-the-iss-team/ Institutional Shareholder Services (“ISS”) is committed to fostering, cultivating, and preserving a culture of diversity and inclusion. It is our policy to prohibit discrimination or harassment against any applicant or employee on the basis of race, color, ethnicity, creed, religion, sex, age, height, weight, citizenship status, national origin, social origin, sexual orientation, gender identity or gender expression, pregnancy status, marital status, familial status, mental or physical disability, veteran status, military service or status, genetic information, or any other characteristic protected by law (referred to as “protected status”). All activities including, but not limited to, recruiting and hiring, recruitment advertising, promotions, performance appraisals, training, job assignments, compensation, demotions, transfers, terminations (including layoffs), benefits, and other terms, conditions, and privileges of employment, are and will be administered on a non-discriminatory basis, consistent with all applicable federal, state, and local requirements. Let's empower, collaborate, and inspire one another. Let's be #BrilliantTogether! ISS STOXX GmbH, through its group companies, is a leading provider of comprehensive and data-centric research and technology solutions that help capital market participants identify investment opportunities, detect qualitative and quantitative portfolio company risks, and meet evolving regulatory requirements. With roots dating back to 1985, we today deliver world-class benchmark and custom indices across asset classes and geographies and serve as a premier source of independent corporate governance, sustainability, cyber risk, and fund intelligence research, data, and related offerings. Our products and services give clients the scale and leverage they need to grow their business more effectively and efficiently. ISS STOXX, which is majority owned by Deutsche Börse Group, is comprised of more than 3,400 professionals operating across 33 global locations in 19 countries. Its approximately 6,400 clients include many of the world’s leading institutional investors who turn to ISS STOXX for its objective and varied offerings, as well as companies focused on ESG, cyber, and governance risk mitigation as a shareholder value enhancing measure. Clients rely on ISS STOXX’s expertise to help them make informed decisions to benefit their stakeholders.