Instructional Design Lead
Syllo · Remote, United States
About The Role
- Syllo is a software company in the legal space that offers an AI-powered litigation workspace
- that enables lawyers to safely harness the power of language models. After spending years
- developing our cloud-based application, Syllo's platform is now used by a wide range of legal
- professionals — from the largest law firms in the world to the most prestigious law schools.
- We are a lean, fast-moving, and multi-disciplinary company led by exceptional lawyers and
- engineers. We hold each other accountable to achieve ambitious goals in a timely way while
- treating one another with respect and understanding. If you're excited about AI and passionate
- about being part of a remote team that seeks to transform the legal practice, then read on!
- We are seeking an Instructional Designer to join the training department. In this role, you own
- the architecture of Syllo Academy: the LMS infrastructure, the curriculum design standards that
- every piece of training content must meet, the production of video and multimedia assets, and
- the certification program that validates client proficiency. You will be the operational and
- creative backbone of the training department, and the quality of everything the department
- ships runs through you.
Key responsibilities
- Architect and continuously improve Syllo Academy — defining the structure, navigation,
and learner experience for all client-facing and internal training content
- Administer the LMS, including user management, content organization, course
publishing, reporting configuration, and integration with other Syllo systems
- Establish and maintain curriculum design standards for the training department,
- including templates, style guides, and quality review checklists that govern content
- output
- Produce video and multimedia training assets — screen recordings, narrated
- walkthroughs, interactive exercises, and knowledge checks — working from scripts and
- outlines provided by subject matter experts
- Develop, maintain, and score certification exams that validate user proficiency on Syllo's
platform
- Own learning analytics: configure dashboards, generate reports on completion,
- assessment performance, and engagement, and surface insights to the training team
- and client-facing stakeholders
- Manage the production pipeline for new training content as Syllo ships product releases,
coordinating with the training team subject matter experts to keep content current
- Identify opportunities to improve the learner experience through A/B testing, feedback
loops, and analysis of engagement and performance data
Qualifications
- Note: this is a wish list. Please do not hesitate to apply if you only have some of these
- qualifications, especially if you come from a less traditional background. We value both current
- skills and proven potential, and will give you an opportunity to present your best foot forward
- as part of our hiring process.
- 3+ years of experience in instructional design, learning experience design, or a directly
related role in a SaaS or technology environment
- Demonstrated experience administering an LMS (such as Docebo, Absorb, Cornerstone,
or similar) at the system level — not just publishing content
- Proficiency with video and multimedia production tools such as Camtasia, Articulate,
Adobe Captivate, or equivalent
- Experience developing assessments and certification programs, including item writing,
rubric design, and pass/fail calibration
- Working knowledge of learning analytics — familiarity with SCORM or xAPI, and comfort
configuring and interpreting reporting dashboards
- Strong project management and production workflow skills; you can run a content
pipeline across multiple contributors and deadlines
- Experience designing for legal or compliance audiences is a plus, as is exposure to AI-
powered software products
Capabilities
- Systems thinking: you see the Academy as a whole and you manage all of it as a
connected system
- Craft: you produce learning assets that are clear, well-paced, and genuinely useful to
legal professionals
- Standards discipline: you establish design standards and hold the department to them
consistently
- Analytical orientation: you use data to identify what's working and what isn't, and you
act on it
- Collaboration: you work effectively with subject matter experts and others on the team
- Compensation will be negotiated based on your qualifications and experience, with a salary
- range of $105K – $130K, with potential for a higher range for exceptional candidates.
- United States - Remote Pay Range
- $105 — $130 USD
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