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Instructional Design Lead

Syllo · Remote, United States

Arts / Creative DesignLeadRemoteQuick applyfull-time23 days ago

About The Role

  • Syllo is a software company in the legal space that offers an AI-powered litigation workspace
  • that enables lawyers to safely harness the power of language models. After spending years
  • developing our cloud-based application, Syllo's platform is now used by a wide range of legal
  • professionals — from the largest law firms in the world to the most prestigious law schools.
  • We are a lean, fast-moving, and multi-disciplinary company led by exceptional lawyers and
  • engineers. We hold each other accountable to achieve ambitious goals in a timely way while
  • treating one another with respect and understanding. If you're excited about AI and passionate
  • about being part of a remote team that seeks to transform the legal practice, then read on!
  • We are seeking an Instructional Designer to join the training department. In this role, you own
  • the architecture of Syllo Academy: the LMS infrastructure, the curriculum design standards that
  • every piece of training content must meet, the production of video and multimedia assets, and
  • the certification program that validates client proficiency. You will be the operational and
  • creative backbone of the training department, and the quality of everything the department
  • ships runs through you.

Key responsibilities

  • Architect and continuously improve Syllo Academy — defining the structure, navigation,

and learner experience for all client-facing and internal training content

  • Administer the LMS, including user management, content organization, course

publishing, reporting configuration, and integration with other Syllo systems

  • Establish and maintain curriculum design standards for the training department,
  • including templates, style guides, and quality review checklists that govern content
  • output
  • Produce video and multimedia training assets — screen recordings, narrated
  • walkthroughs, interactive exercises, and knowledge checks — working from scripts and
  • outlines provided by subject matter experts
  • Develop, maintain, and score certification exams that validate user proficiency on Syllo's

platform

  • Own learning analytics: configure dashboards, generate reports on completion,
  • assessment performance, and engagement, and surface insights to the training team
  • and client-facing stakeholders
  • Manage the production pipeline for new training content as Syllo ships product releases,

coordinating with the training team subject matter experts to keep content current

  • Identify opportunities to improve the learner experience through A/B testing, feedback

loops, and analysis of engagement and performance data

Qualifications

  • Note: this is a wish list. Please do not hesitate to apply if you only have some of these
  • qualifications, especially if you come from a less traditional background. We value both current
  • skills and proven potential, and will give you an opportunity to present your best foot forward
  • as part of our hiring process.
  • 3+ years of experience in instructional design, learning experience design, or a directly

related role in a SaaS or technology environment

  • Demonstrated experience administering an LMS (such as Docebo, Absorb, Cornerstone,

or similar) at the system level — not just publishing content

  • Proficiency with video and multimedia production tools such as Camtasia, Articulate,

Adobe Captivate, or equivalent

  • Experience developing assessments and certification programs, including item writing,

rubric design, and pass/fail calibration

  • Working knowledge of learning analytics — familiarity with SCORM or xAPI, and comfort

configuring and interpreting reporting dashboards

  • Strong project management and production workflow skills; you can run a content

pipeline across multiple contributors and deadlines

  • Experience designing for legal or compliance audiences is a plus, as is exposure to AI-

powered software products

Capabilities

  • Systems thinking: you see the Academy as a whole and you manage all of it as a

connected system

  • Craft: you produce learning assets that are clear, well-paced, and genuinely useful to

legal professionals

  • Standards discipline: you establish design standards and hold the department to them

consistently

  • Analytical orientation: you use data to identify what's working and what isn't, and you

act on it

  • Collaboration: you work effectively with subject matter experts and others on the team
  • Compensation will be negotiated based on your qualifications and experience, with a salary
  • range of $105K – $130K, with potential for a higher range for exceptional candidates.
  • United States - Remote Pay Range
  • $105 — $130 USD

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