Quality Manager - Formulations

About us Quality is at the heart of what we do at Dyson. We work with our development teams to create products that solve a real problem. We ensure that they are built to our customers’ exacting standards, and that we champion their voice. We are tough, resilient, and not afraid of a challenge. About the role Dyson are seeking are a highlight skilled Quality Manager to provide leadership across formulation development, scale‑up, and manufacturing for a diverse portfolio of topical and formulation‑based products. We require them to ensure robust quality standards, safe and compliant products, and efficient delivery of innovation to market. The role oversees end‑to‑end Quality activities, including compliance, documentation, risk management, supplier oversight, and continuous improvement. This is a key position supporting a growing formulations pipeline and safeguarding product performance and brand reputation. Responsibilities: Quality Oversight for Formulation Development Lead Quality oversight for new formulation development, pilot production, and scale‑up activities. Approve quality plans, test strategies, specifications, protocols, and formulation changes. Conduct internal and external audits against relevant global quality and manufacturing standards. Review and approve artwork, batch documentation, and release activities for market launch. Support technical transfers to manufacturing partners and oversee validation activities. Compliance & Documentation Leadership Ensure documentation aligns with global market quality and safety requirements. Work with Regulatory, Safety, and R&D teams to define required technical dossiers, claims evidence, and product stewardship records. Support global submissions, audits, and market readiness assessments. Maintain accurate, controlled documentation across product lifecycle stages. Risk Management & Issue Resolution Lead investigations for deviations, non‑conformities, stability concerns, and test failures. Drive structured root‑cause analysis and implement corrective and preventive actions. Identify emerging risks across formulation, packaging, supply chain, and manufacturing networks. Quality Systems & Process Control Maintain and improve core Quality systems including change control, CAPA, specification control, and release processes. Approve master documents, test methods, and quality standards. Ensure partners and suppliers meet required quality expectations through audits and performance monitoring. Cross‑Functional Collaboration Partner with R&D, Regulatory, Formulations, Supply Chain, and Manufacturing to ensure product robustness and compliance. Provide Quality input to technical investigations, new materials, packaging, and formulation technologies. Act as the Quality representative in project teams, balancing speed with compliance. Continuous Improvement Monitor quality trends and drive improvements to reduce variation, increase efficiency, and strengthen quality culture. Champion robust, risk‑based decision making across teams and suppliers. About you Experience in Quality management for formulation‑based products (e.g., topical, personal care, specialised formulations, or adjacent regulated categories). Strong understanding of global quality and manufacturing standards relevant to topical or formulation‑based products. Hands‑on experience with documentation control, risk management, audits, and product release. Ability to collaborate cross‑functionally and influence without authority. Skilled in structured problem‑solving and managing multiple complex projects Benefits Financial: Performance related bonus Company paid Life Assurance Discounts on Dyson machines Competitive pension scheme Purchase additional holidays Lifestyle: 27 days holiday plus statutory bank holidays Free bus travel to and from Malmesbury campus from Bristol, Chippenham and Swindon On-site parking Endless free coffee and tea, and a free lunch Free on-site hair salon On-site lifestyle Assist Electric vehicle scheme Health: Private Medical insurance for all employees Employee Assistance Program for employee and dependents Digital GP and prescription service Fertility treatment support On-site gym and sports centre Working policy At Dyson, our vibrant campus culture is built on in-person collaboration, creativity, and shared learning. Working side by side not only fuels our innovation, but also creates a strong sense of belonging. To nurture this dynamic and inclusive environment, we do not offer a regular hybrid working arrangement. #LI-RK2 Dyson is an equal opportunity employer. We know that great minds don’t think alike, and it takes all kinds of minds to make our technology so unique. We welcome applications from all backgrounds and employment decisions are made without regard to race, colour, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other any other dimension of diversity. At Dyson we are focused on solving the problems that others have ignored; solving them first using our technology and ingenuity. In order to achieve this we need to pioneer technologies that are different and authentic. This is the core of what we do and who we are. We must strive to create the future, every single day by developing new things, different things, things that go against the grain with a diverse and global team of ingenious minds. Dyson employs 14,000 people and is present in more than 80 countries. And while we are growing fast we want Dyson to remain a start-up in spirit with the freedom of experimentation and learning, constantly reinventing our products as well as reinventing how we work, how we sell and how we support our owners. At the same time we are working through the James Dyson Foundation, James Dyson Award and Dyson Institute to inspire future engineers and pioneering a new approach to engineering education. Underlining everything we do in this diverse environment is the need to always show respect, supporting each other as one team to overcome whatever challenges we encounter. We drive empowerment, development and equality in an inclusive environment for our people around the world. The future doesn’t just happen, we look to make it happen, to achieve leaps through pioneering new ideas.