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Revenue Operations - (Sr.) GTM Engineer
vapi · Remote, United States
About The Role
- Voice AI that resolves, not transfers.
- Most phone systems trap callers in menus and scripts. Vapi is the platform for deploying voice agents that know your business and can listen, adapt, and resolve in minutes.
- The numbers: 1 billion calls. 1 million developers. 10x enterprise ARR growth
- The customers: Amazon Ring, ServiceTitan, New York Life, Intuit, Kavak, and thousands more, from YC startups to the Fortune 500
- The news: a $50M Series B led by Peak XV Partners, with Bessemer Venture Partners, Kleiner Perkins, M12 (Microsoft's Venture Fund), Y Combinator, and our earlier backers. Total raised: $72M
WHY WE’RE HIRING THIS ROLE
As Vapi scales rapidly toward our next phase of growth, the Revenue Operations team is helping to build a world-class revenue engine. We are hiring a GTM Engineer to bridge strategy and execution for our customer-facing employees. This role will manage our GTM tech stack which includes Salesforce, HubSpot Marketing Hub, Clay, Gong, vibecoded solutions, and more.
WHAT YOU’LL DO
- Systems and Automation: Build and maintain the systems and automations that power our revenue motion, spanning Salesforce architecture, workflow automation, data enrichment pipelines, and integrations.
- Process/Project Management: Design and operationalize the end-to-end revenue process from lead routing and pipeline management to forecasting cadences and handoff protocols. Ensure every function in the GTM org runs with consistency and scale.
- Analytics & Insights: Build the reporting infrastructure and dashboards that give GTM leadership clear visibility into pipeline health, funnel conversion, win/loss trends, and revenue forecasts. Translate data into decisions that improve win rates and deal velocity.
WHO YOU ARE
- 6+ years of experience in GTM Engineering, RevTech, Sales Systems, Salesforce Development or related roles at high-growth B2B tech companies.
- Background or strong interest in developer tools, API platforms, or AI infrastructure.
- Exceptional communicator who can translate complex technical concepts into simple, persuasive narratives.
- Builder mindset: You thrive in "zero-to-one" environments and enjoy creating durable processes from scratch.
HOW WE WORK
- Build something worthy of love
- Craft matters. We aim to build products and experiences customers genuinely love, not just tolerate
- Commit and follow through
- We finish what we start and build trust by being people others can count on.
- Why not today?
- We value urgency and momentum. The fastest path to customer value usually wins.
- Seek raw input
- We go directly to customers, data, and teammates instead of relying on summaries or assumptions.
- It’s our problem
- We operate as one team. We share credit, own mistakes together, and support each other when things get hard.
- Be direct and kind
- We give feedback clearly, respectfully, and without delay.
WHY VAPI
- Generational impact: Build the human interface for every business
- Ownership culture: 70% of the company are previous founders
- Kind team: The founders, Jordan and Nikhil, are Canadians
- Tier-1 Investors: YC, KP seed, Bessemer Series A
WHAT WE OFFER
- Real stake: We offer a competitive salary and excellent equity ownership
- Comprehensive health coverage: medical, dental, and vision plans
- Team love: We love hanging out, and we do quarterly off-sites
- Flexible time off: take what you need
- More: catered meals, transportation, gym, and a $10k annual L&D budget
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