Senior Recruiting Coordinator

• Voice AI that resolves, not transfers.
• Most phone systems trap callers in menus and scripts. Vapi is the platform for deploying voice agents that know your business and can listen, adapt, and resolve in minutes.

• The numbers: 1 billion calls. 1 million developers. 10x enterprise ARR growth
• The customers: Amazon Ring, ServiceTitan, New York Life, Intuit, Kavak, and thousands more, from YC startups to the Fortune 500
• The news: a $50M Series B led by Peak XV Partners, with Bessemer Venture Partners, Kleiner Perkins, M12 (Microsoft's Venture Fund), Y Combinator, and our earlier backers. Total raised: $72M

Senior Recruiting Coordinator

Vapi (/ˈVɑːpi/)

• Voice AI that resolves, not transfers
• Powering 1 billion calls for companies like Amazon Ring, Intuit, ServiceTitan, and New York Life
• Trusted by 1 million developers building the future of voice agents
• Backed by Peak XV, Bessemer, Kleiner Perkins, M12, Y Combinator, and more with $72M raised
• Try talking to Vapi now! https://vapi.ai/

Why We’re Hiring This Role

• Own and elevate the candidate experience, ensuring every interaction reflects Vapi’s high standards and serves as a strong first impression of the company.
• Take deep ownership of recruiting operations, from interview scheduling and logistics to process execution and continuous improvement.
• Act as a builder within RecOps, helping shape and scale the function as Vapi continues its rapid growth.
• Manage recruiting data, reporting, and operational insights to improve decision-making and team effectiveness.
• Partner with recruiters, hiring managers, and leadership while supporting recruiting events, partnerships, and other pipeline-generation initiatives.
• Thrive in ambiguity, proactively identifying opportunities to improve processes, solve problems, and contribute well beyond the traditional scope of a Recruiting Coordinator role.

What You’ll Do

• 30 Day:
• Own interview scheduling end-to-end across multiple time zones, ensuring a seamless process and keeping candidate pipelines moving efficiently.
• Serve as the primary point of contact for candidates, delivering a thoughtful, warm, and high-quality experience across both virtual and onsite interviews.
• Maintain impeccable ATS hygiene, ensuring accurate candidate records, stage progression, and recruiting data integrity.
• Evaluate and improve recruiting operations by identifying workflow inefficiencies, reducing manual processes, and building strong partnerships with recruiters, hiring managers, and interviewers.
• 60 Day:
• Own the end-to-end candidate logistics experience, including interview scheduling, confirmations, preparation materials, travel coordination, onsite hosting, and offer-to-onboarding handoffs.
• Drive recruiting process execution by facilitating debriefs, collecting timely feedback, proactively identifying stalled pipelines, and ensuring candidates move efficiently through the hiring process.
• Build and scale recruiting operations by documenting SOPs, improving workflows, and eliminating manual or inefficient processes identified through process audits.
• Deliver actionable recruiting insights by owning reporting on funnel conversion, pipeline health, interviewer utilization, and time-to-fill metrics, while partnering with IT and Operations to maintain a seamless interview environment.
• 90 Day:
• Own recruiting operations reporting, dashboards, and analytics, transforming recruiting data into actionable insights that inform hiring and workforce planning decisions.
• Partner on recruiting events, community engagement, and employer branding initiatives, including meetups, industry partnerships, and other programs that strengthen Vapi’s talent pipeline.
• Design and implement scalable recruiting systems and processes that reduce friction, improve efficiency, and support the company’s rapid growth.
• Serve as a steward of the candidate experience, defining and maintaining a world-class hiring bar while proactively identifying challenges, solving problems end-to-end, and anticipating the evolving needs of the recruiting function.

Who You Are

• 4+ years in recruiting coordination or recruiting operations in a tech or startup environment, including high-volume interview scheduling.
• Hands-on experience with an ATS (Ashby, Greenhouse, Lever, or similar).
• Comfortable with data and reporting; you like turning a messy funnel into a clean dashboard and a clear story.
• A process builder: you notice what's broken, missing, or inefficient, fix it, and document it so it scales.
• Exceptional at calendar logistics and juggling competing, time-sensitive priorities without dropping anything.
• Genuinely interested in candidate experience as a craft, not an afterthought.
• Discreet and trustworthy with confidential candidate and compensation information.
• A clear, warm communicator who can confidently represent Vapi to candidates, partners, and executives alike.
• Hands on, proactive, and willing to roll up your sleeves.

How We Work

• Build something worthy of love
• Craft matters. We aim to build products and experiences customers genuinely love, not just tolerate.
• Commit and follow through
• We finish what we start and build trust by being people others can count on.
• Why not today?
• We value urgency and momentum. The fastest path to customer value usually wins.
• Seek raw input
• We go directly to customers, data, and teammates instead of relying on summaries or assumptions.
• It’s our problem
• We operate as one team. We share credit, own mistakes together, and support each other when things get hard.
• Be direct and kind
• We give feedback clearly, respectfully, and without delay.

Why Vapi

• Generational impact: Build the human interface for every business
• Ownership culture: Many of us are previous founders
• Kind team: The founders, Jordan and Nikhil, are Canadians
• Tier-1 Investors: YC, KP seed, Bessemer Series A

What We Offer

• Real stake: We offer a competitive salary and excellent equity ownership. Comprehensive health coverage: medical, dental, and vision plans
• Team love: We love hanging out, and we do quarterly off-sites
• Flexible time off: take what you need
• More: catered meals, transportation, gym, and a $10k annual L&D budget