Bike Mechanic

As a Bike Mechanic, you will play an important role supporting our workshop operations.

In the workshop, you will ensure our rental and customer bikes are maintained to the highest standard, diagnosing and repairing mechanical issues while delivering quality service to guests.

This role is ideal for team members who enjoy combining technical bike knowledge with guest-facing outdoor work and who want to contribute to building a strong summer riding culture.

Key Responsibilities and Duties

Your Daily Grind (minus the, well, grind)

• Diagnose and repair a wide range of bike issues, from flat tires and worn chains to complex suspension problems and drivetrain overhauls.
• Perform routine maintenance tasks like tune-ups, brake bleeds, and suspension adjustments, ensuring every bike performs flawlessly.
• Build new bikes from the ground up, ensuring precise assembly and customer satisfaction.
• Advise customers on bike selection, maintenance, and upgrades, sharing your expertise and passion for the sport.
• Maintain a clean and organised work area, keeping tools and inventory in top shape.
• Stay up-to-date on the latest mountain bike technologies and trends, constantly enhancing your knowledge.

Beyond the Basics

• Welcome customers with a smile and infectious enthusiasm.
• Participate in inventory management and restocking procedures.
• Stay informed about industry trends and new product releases.
• Contribute to creating a positive and collaborative team environment.
• Be open to learning new skills and taking on additional responsibilities.

What you need to succeed

• Proven experience as a bicycle mechanic or in a professional workshop environment
• Strong mechanical and diagnostic skills (drivetrain, brakes, suspension, wheel systems)
• High attention to detail and pride in quality workmanship
• Excellent customer service and communication skills
• Ability to work efficiently in a fast-paced environment
• Passion for cycling and outdoor sports
• Team-oriented attitude with a willingness to learn and grow
• Reliable, organised, and safety-focused work style

The Perks and Benefits

As a Rhythm employee, you will be shown the same hospitality that we give our customers. We love to look after our crew, and these are just a few additional benefits you will enjoy working with us:

• The opportunity to live, work and play in one of the world's snowiest ski resorts by winter, and a green outdoor haven by summer.
• Work for one of the best companies in the industry that knows what it means to have fun and truly love what we do.
• Competitive pay rates, an employee bonus program, and a subsidised lift pass in the winter.
• A variety of shift patterns to get you out exploring.
• Subsidised staff accommodation and housing assistance.
• Team social activities, staff parties and events, team ride days, resort trips, department dinners, and much more.
• Access to other great benefits such as the Rhythm Wellness program, free ski, snowboard and bike demo, epic store discounts for you and your friends and family.
• Wellness initiatives include access to fruit, vitamins, yoga classes, and an employee assistance (EAP) program for your mental well-being.