NV1 Cleared Escort Operations Manager

About the Company

As one of Australia’s leading security companies, MSS Security is built on teamwork, respect, and integrity. We provide long-term career paths, stability, and a workplace where your professionalism and dedication are genuinely valued. To find out more visit our website at www.msssecurity.com.au .

​ About the Company

As one of Australia's leading security companies, MSS Security is built on teamwork, respect, and integrity. We provide long-term career paths, stability, and a workplace where your professionalism and dedication are genuinely valued. To find out more visit our website at www.msssecurity.com.au

Our employees enjoy working with MSS because we

• Have a high people and culture focus
• Offer extensive development and progression opportunities
• Provide stability and certainty in a role
• Work collaboratively together and are high achievement focused
• Because we know how to have fun whilst getting the job done

• About the role
• We are seeking an NV1 Cleared Escort Operations Manager to oversee the delivery of security services at a Data Centre located in Melbourne’s CBD.
• Reporting to the National Accounts Manager, you will be responsible for leading the on site security team, ensuring contractual service requirements are upheld.
• This is a Full Time position working predominantly Monday to Friday, however, there will be a requirement to be available after hours to manage urgent operational matters.

Duties include but are not limited to

• People management: Oversee hiring, training, performance, disciplinary processes and employee terminations in accordance with company policies.
• Employee development : Develop, mentor and support employees to promote a high performing workforce.
• Reporting: Compile data for Quarterly Business Reviews and attend and lead client meetings.
• Cost management: Identify and implement cost saving initiatives and operational efficiencies while maintaining service quality.
• Payroll administration: Oversee payroll, ensuring employee hours, allowances and leave entitlements are accurate and submitted on time.
• Client relationship management: Build and maintain strong relationships with clients, responding promptly to operational issues and service requests.
• Incident management: Manage operational incidents from initial response through to corrective actions.
• Equipment and logistics: Oversee the management of uniforms and equipment, ensuring staff are appropriately equipped and inventory is maintained.

Requirements

• Prior experience managing security operations, including incident response, compliance requirements, risk management and leading large teams.
• The ability to confidently lead client meetings, providing operational updates, addressing concerns and presenting solutions.
• People focused leadership style, with the ability to motivate teams, build a positive culture, and deliver high quality security services.
• Must be an Australian Citizen and hold a current NV1 Clearance .
• Valid Victorian Security Licence.

Master Licence Number: 409-987-30S

• How to apply
• MSS Security is an Equal Opportunity Employer, valuing the unique backgrounds, experiences, and contributions of each person We encourage and celebrate diversity.

We are proud to

• be certified by the Workplace Gender Equality Agency,
• be a partner and supporter of Veterans employment and honoured to have an endorsed INNOVATE Reconciliation Action Plan.

• Click APPLY to complete your application and you will be prompted to answer a few simple questions and upload your CV.
• Thanks for taking the time to consider MSS as a future employer and we look forward to hearing from you.
• How to apply
• MSS Security is an Equal Opportunity Employer, valuing the unique backgrounds, experiences, and contributions of each person We encourage and celebrate diversity.

We are proud to

• be certified by the Workplace Gender Equality Agency,
• be a partner and supporter of Veterans employment and honoured to have an endorsed INNOVATE Reconciliation Action Plan.

• Click APPLY to complete your application and you will be prompted to answer a few simple questions and upload your CV.
• Thanks for taking the time to consider MSS as a future employer and we look forward to hearing from you .