Events System Engineer, Event Productions

The Event Productions System Engineer role will own both the health and maintenance oftechnical production systems as well as the operational health of the production systemsduring events. Are you passionate about the opportunity to innovate, build, and implementnew industry standards while building the future of event productions. Amazon Engine’sEvent Production team is searching for an innovative and solution-oriented Events SystemsEngineer to be a part of the team producing high-profile, industry-leading production events.The Events Systems Engineer will support the team to deliver events in Amazon venues withtop-quality audio, lighting, video, and production technology, creating impactful customerexperiences.Our Event Systems Engineers operate live high-capacity events while managing andmaintaining the health, quality, and reliability of all production systems and equipmentwithin the venue, ensuring the success of each event. With technical autonomy, they engagewith production teams to design, program, and execute events, transforming customers' ideasinto exceptional <experiences.In> this role, you’ll serve as the subject matter expert (SME) for technical event productionswith strong, deep systems knowledge. Providing onsite support, you’ll continuously improvecustomer experiences, adapt to diverse event types, and flex with last-minute client needs andchanges. You will perform planned and unplanned system maintenance overhauls ensuringflawless performance and long-term reliability.Successful candidates will have strong experience supporting large-scale productions of liveonsite events. They have a deep understanding and background of the engineering systemsand focus on providing hands-on technical problem solving in fast-paced environments. Thisis a full-time, 40/hr. week position with adaptive event hours (not necessarily normal businesshours). Travel throughout the domestic US would be expected approx. 35% of the time andpotential travel to regional venues if needed.Key job responsibilities•Collaborate with System and Production Engineers within the Event Production organization,ensuring system quality; operating procedures and industry best practices are followed with asafety-first mindset•Train, develop and coordinate opportunities with the production team to improve theirskillsets and develop their knowledge base by identifying process improvementsPre-Event:• Provide event setup coordination of assigned technical systems and recommendations fortechnical resource scheduling and labor script• Test and troubleshoot equipment use cases, evaluating risks to properly gauge and act onimmediate optimum solutions, determining which cases need to be escalated to management• Create and implement systematic backups for production technologies, ensuring teams andclients understand backup procedures if a problem occursEvent Execution:•Support and partner with Operational Engineers to solve current problems and proactivelyimplement solutions to prevent issues before they occur•Quickly identify and resolve problems, escalating complex issues to managementmaintaining production stability•Effectively and quickly troubleshoot, identifying root cause, evaluating risks and acting onimmediate solutions to properly gauge optimum solutions for the best quality attainablePost-Event:•Assist with strike of event space(s), ensuring correct equipment handling and storage•Participate in post-event feedback, discussions, and surveysA day in the lifeIn this role, you will communicate and coordinate proactively with event teams, customers,business partners, third-party vendors, and engineers across the organization stayingconnected to ensure the quality of the systems, operating procedures and key event detailsremain of bar raising quality. You’ll maintain weekly maintenance schedules, testingequipment thoroughly, and optimizing systems for the best quality prior to events.If you are not sure that every qualification on the list above describes you exactly, we’d stilllove to hear from you! At Amazon, we value people with unique backgrounds, experiences,and skill sets. If you’re passionate about this role and want to make an impact on a globalscale, please apply!Amazon offers a full range of benefits that support you and eligible family members,including domestic partners and their children. Benefits can vary by location, the number ofregularly scheduled hours you work, length of employment, and job status such as seasonal ortemporary employment.The benefits that generally apply to regular, full-time employees include:Medical, Dental, and Vision CoverageMaternity and Parental Leave OptionsPaid Time Off (PTO)401(k) PlanAbout the teamThe Event Productions Large Production Venue team of engineers and system engineers workdaily with the installed production equipment, helping to plan and execute each event space.They also work closely with event producers and production management.Inclusive Team Culture: Here at Amazon, it's in our nature to learn and be curious. Ouremployee-led affinity groups foster a culture of inclusion that empowers us to be proud of ourdifferences. Ongoing events and learning experiences, including our Conversations on Raceand Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stopembracing our uniqueness.Mentorship and Career Growth: We're continuously raising our performance bar as we striveto become Earth's Best Employer. We embrace curiosity and continuous learning, empoweringyou to grow both personally and professionally through mentorship, knowledge-sharing, andcareer-advancing resources, helping you develop into a better-rounded professional