Student Aide - Prospect Heights Learning and Career Center

*** This position is located in Prospect Heights at the Learning and Career Center (LCC) satellite location - 1375 South Wolf Road, Prospect Heights, IL 60070, approximately 10
miles East of the Palatine campus **
Schedule Information: The LCC has long regular open hours (see below); student worker schedules are determined individually based on course schedule and LCC shift coverage needs:

Sunday

N.A.

Monday

8 am - 10 pm

Tuesday

8 am - 10 pm

Wednesday

8 am - 10 pm

Thursday

8 am - 10 pm

Friday

8 am - 4:30 pm

Saturday

• N.A.
• Maximum hours per week: 15 hours per week standard; maximum 20

Duties of Position

• Greets and assists Harper College Learning and Career Center students, employees, and the public. Provides excellent customer service to all site users. Answers phones; assists with applications; accesses multiple information systems for operations support; assists with events and programs including the LCC food pantry; and works with a variety of staff for special projects as needed to support faculty, students, and the community.
• Multilingual students (especially speakers of Spanish, Ukrainian, Russian, and other high-frequency world languages) are an asset, but languages are not a requirement of the job. An inclusive attitude, comfort with learning new technology, and excellent customer service orientation is key.
• Occasional lifting up to 25 lbs. is required, as is the ability to push heavier wheeled items.