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Consulting Technical Manager

Oracle · Remote, Texas, United States

Customer SuccessManager LevelRemoteExternal listingfull-time3 days ago

About The Role

Job Duties : As a recognized authority and leading contributor within their practice, this senior-level consulting position provides consistent high quality and innovative solution leadership to a project team. Leads the solution design and implementation aspects of engagement(s) ensuring high quality, integrated software solutions within constraints of time and budget. Analyzes business needs to help ensure Oracle solution meets the customer’s objectives by combining industry best practices, product knowledge, and business acumen. Exercises judgment and business acumen in selecting methods and techniques to deliver functional and technical solutions on non-routine and very complex aspects of applications and technology installations. Provides direction and mentoring to project teams and effectively influences customer leadership on key decisions. Supports the business development efforts by pursuing new opportunities and extensions. Collaborates with the consulting sales team by providing domain expertise. Resolves complex customer issues by recommending and implementing solutions. Demonstrates expertise in multiple business processes across two or more product families or ability to architect and design technology solutions encompassing multiple products and make decisions based on impact across the stack. May work at various unanticipated locations throughout U.S. May telecommute. (385.28479)

Employer will accept a Bachelor’s degree in Computer Science, Engineering or related technical field followed by 5 years of progressive, post-baccalaureate experience in job offered or in a Technical/Developer-related occupation. Position requires:

  1. Oracle's Utilities Customer Solution and the functional application and use cases for gas, water and electric utilities;
  2. Draft and deliver functional designs as they relate to business process needs of the client;
  3. Lead solution design workshops - produce functional design documents, configuration workbooks, and traceability from requirements to configuration;
  4. Use tools like Visio to draft and design process flow diagrams representing utility business processes;
  5. Microsoft Office 365 tools including Outlook, Word, PowerPoint, Excel, and Visio;
  6. Demonstrate and drive customer success through the knowledge of base application features and functionality either remote via conferencing tools or on site with the customer;
  7. Analyze utility business requirements and translate them into Oracle Utilities Customer to Meter / Customer Care & Billing configurations; and
  8. Expertise in Oracle Utilities Application Framework (OUAF) configuration.

Disclaimer

Certain U.S. based or U.S. customer or client-facing roles may be required to comply with applicable requirements, such as immunization/occupational health mandates, and/or drug testing requirements.

Range and benefit information provided in this posting are specific to the stated locations only

US: Hiring Range in USD from: $97,500 to $209,500 per annum. May be eligible for bonus and equity.

Oracle maintains broad salary ranges for its roles in order to account for variations in knowledge, skills, experience, market conditions and locations, as well as reflect Oracle's differing products, industries and lines of business.

Candidates are typically placed into the range based on the preceding factors as well as internal peer equity.

Oracle US offers a comprehensive benefits package which includes the following

  1. Medical, dental, and vision insurance, including expert medical opinion
  2. Short term disability and long term disability
  3. Life insurance and AD&D
  4. Supplemental life insurance (Employee/Spouse/Child)
  5. Health care and dependent care Flexible Spending Accounts
  6. Pre-tax commuter and parking benefits
  7. 401(k) Savings and Investment Plan with company match
  8. Paid time off: Flexible Vacation is provided to all eligible employees assigned to a salaried (non-overtime eligible) position. Accrued Vacation is provided to all other employees eligible for vacation benefits. For employees working at least 35 hours per week, the vacation accrual rate is 13 days annually for the first three years of employment and 18 days annually for subsequent years of employment. Vacation accrual is prorated for employees working between 20 and 34 hours per week. Employees working fewer than 20 hours per week are not eligible for vacation.
  9. 11 paid holidays
  10. Paid sick leave: 72 hours of paid sick leave upon date of hire. Refreshes each calendar year. Unused balance will carry over each year up to a maximum cap of 112 hours.
  11. Paid parental leave
  12. Adoption assistance
  13. Employee Stock Purchase Plan
  14. Financial planning and group legal
  15. Voluntary benefits including auto, homeowner and pet insurance

The role will generally accept applications for at least three calendar days from the posting date or as long as the job remains posted. Career Level - IC4

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