Failure Analysis Technician

We will be accepting applications through April 28, 2026 or until filled. --- --- --- The Gogo Failure Analysis Technician works as part of the Quality team and performs mechanical, hardware, software, and systems failure diagnostic activities for the Gogo product portfolio. This position requires an in-depth, workable, detailed knowledge of electronic engineering and laboratory analytical techniques. Ready to work closely with manufacturing and design engineering teams to drive improvements in production yield and field quality? COME ON BOARD THE GOGO QUALITY ASSURANCE & FAILURE ANALYSIS TEAM! How will you make a difference? Learn individual products and their operation. Be able to apply that knowledge in root cause failure isolation. Conclude with a detailed report detailing the cause of failure and corrective action recommendations Possess the knowledge and skills to operate basic test equipment such as multimeters, and the ability to use a camera and process photos Perform passive and active component test and analysis to determine failure causes of individual parts Build and test mechanical models, electrical circuits and assemblies, software, and/or perform basic analyses requiring scientific knowledge and/or laboratory techniques Responsible for quality-owned MRB timely material management and problem report closure Qualifications Associate’s Degree, electronic technician certificate, military, or equivalent work experience 0-2 years of experience in Failure Analysis, Reliability, Manufacturing Test or other Technician work Required Skills, Talents, & Experience Basic electronics knowledge for printed circuit board assemblies (PCBAs) including interaction, component identification and function Ability to evaluate basic circuit board assemblies and identify the root cause of the failure Ability to interpret electronic schematics and placement diagrams, including inputs, outputs, and operation Basic multimeter knowledge and ability to apply knowledge to measure electronic components Proven complex analytical and problem-solving skills, including the ability to work independently to get to component-level root cause failure analysis demonstrating proficiency in laboratory analysis and test equipment Proficiency in technical writing to communicate most important pieces of failure investigations Equal Pay Disclosure(s) Base Pay: 22.00 - 27.50 USD Hourly Target Annual Short-Term Incentive: Bonus Plan at 5% (% of Annualized Base Pay) Eligible for Incentive Stock Program: Yes Benefits: Gogo offers competitive benefits including medical, dental and vision coverage with plans that can fit each employee’s needs. We offer an immediate vesting 401k plan, paid time off and volunteer time off. Employees have the option to participate in an Employee Stock Purchase Plan. Visit the Careers page on our website for more information at www.gogoair.com/careers. --- --- --- Gogo is an Equal Opportunity and Affirmative Action employer, working in compliance with both federal and state laws. We are committed to the concept of Equal Employment opportunity. Qualified candidates will be considered for employment regardless of race, color, religion, age, sex, national origin, marital status, medical condition, or disability. The EEO is the law and is available here. Gogo participates in E-Verify (English and Spanish). Right to Work Statement (English and Spanish). Gogo is the only multi-orbit, multi-band in-flight connectivity provider offering connectivity technology purpose-built for business and military/government aviation. Our industry-leading product portfolio offers best-in-class solutions for all aircraft types, from small to large and heavy jets and beyond. The Gogo offering uniquely incorporates Air-to-Ground systems with high-speed satellite networks, to deliver consistent, global tip-to-tail connectivity through a sophisticated suite of software, hardware, and advanced infrastructure supported by a 24/7/365 in person customer support team. Gogo consistently strives to set new standards for reliability, security and innovation and is shaping the future of inflight aviation to make it easier for every customer to stay connected beyond all expectations. Connect with us at www.gogoair.com Gogo is proud to wear many Best Places to Work badges. Learn more by visiting our company profiles on Comparably and Built In Colorado. Join our talented, motivated, and diverse group of professionals who welcome extraordinary challenges and are creating the finest inflight connectivity and entertainment experiences in the sky. To learn more, visit www.gogoair.com/careers