IT Support Specialist (On-site)

Your Responsibilities

• Provides day-to-day technical support to employees for network infrastructure, systems software, and hardware.
• Installs, configures, and troubleshoots desktop systems, and network issues in a diverse environment.
• Maintains passwords, data integrity, and file system security for the desktop environment.
• Prepares and tracks corporate equipment (laptops, desktops, mobile devices, and peripherals).
• Maintains office multi-function printers, resolving minor technical issues.
• Keeps accurate inventory of corporate IT assets.
• Recommends hardware and software solutions, including new acquisitions and upgrades.
• Participates in IT and infrastructure projects, incident logging, escalation, and resolution.

We Expect You To Have

• Basic knowledge of hardware, operating systems (Windows/macOS, knowledge of Linux systems is an advantage), and networking fundamentals.
• Proficiency in Active Directory, DNS, DHCP, and Microsoft Azure.
• Familiarity with ITIL processes and IT service management (ITSM) tools is highly desirable.
• Proven problem-solving, multitasking, and communication skills.
• Experience supporting end-users in a help desk environment (L1 support).

What do we offer?

• A great team and fun activities (quizzes, competitions, tournaments, and nature outings);
• An in-house store selling merchandise and tech gear;
• Employment in accordance with the Labor Code of the Republic of Uzbekistan;
• 5 days of 100% paid sick leave;
• Work hours from 11:00 a.m. to 8:00 p.m., Monday through Friday;