Director, Product Management – Conversational Intelligence & Voice

About Outreach

Outreach, founded in 2014, is the only complete agentic AI platform for revenue teams. Outreach infuses agentic AI, conversation intelligence, and assistive AI to power hundreds of use cases across revenue motions. From new logo prospecting to expansions, deal acceleration, driving retention, and forecasting, Outreach AI automates workflows and frees sellers to focus on more strategic conversations and actions. Revenue leaders benefit from connected account visibility, performance insights, and higher forecasting accuracy across every GTM team. World leading enterprise organizations use Outreach to power their revenue teams, including Databricks, SAP, Siemens, and Verizon to name a few.

Your Daily Adventures Will Include

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Define and own the product strategy for conversation intelligence, voice, and dialing

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Deliver AI-native experiences and workflows, building on the latest model and technology advancements

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Ship AI and ML features with world-class engineering, data science, and design teams that turn conversations into agentic actions

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Lead discovery and roadmap sessions with key prospects and customers

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Lead and develop a team of accomplished product managers, driving strategy across multiple scrum teams, enabling high performance, and championing strong processes and best practices

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Partner with product marketing to build enablement and positioning, thought leadership on agentic execution for go-to-market teams

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Build deep understanding of customer feedback and product stickiness to inform prioritization and long-term bets

Our Vision of You

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8+ years building great software with ownership of prioritization, trade-offs, and timelines; 2+ years managing product teams

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Experience building conversation intelligence, voice, or dialing products preferred, including familiarity with VoIP and telephony infrastructure, speech-to-text and NLP pipelines, real-time audio and video processing

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Proven ability to define long-term strategy while driving near-term product impact in fast-paced, entrepreneurial environments

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Deep understanding of customer needs with strong drive to solve hard problems and demonstrated technical credibility with engineering teams

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Strong cross-functional collaboration, influence, and communication skills with the ability to create clarity in complex, ambiguous domains

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Bachelor's degree required; MBA or related graduate degree preferred

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Prior B2B SaaS product experience