Principal Salesforce Developer

Principal Salesforce Developer – We offer a competitive benefits package!

The Company: GIA is the world’s foremost authority in gemology. GIA is a global organization with headquarters located in Carlsbad, CA. GIA in Carlsbad boasts a 17-acre ocean view campus that accommodates approximately 800 of its 3,400 total employees worldwide. It offers many competitive health and commuter benefits that promote the well-being of its employees as well as that of the environment.

The Location: This position can be based at either our corporate headquarters in Carlsbad, California or our office in New York City. We offer a flexible hybrid work arrangement, typically requiring 3 days in the office per week (subject to change). This schedule is contingent upon meeting productivity standards and maintaining high-quality deliverables. Candidates have the option to choose their preferred location between these two offices.

Hybrid Onsite Requirement: 3 days a week, Mon-Wed

What to expect

• We offer competitive medical, dental, vision and matching 401-K plans
• Paid vacation, sick and holidays, tuition assistance

The Environment

• On-site cafe - affordable custom breakfast and lunch meals and Starbucks drinks!
• Economic friendly services - electric vehicle charging stations on-site
• Ergonomic assessments offered on-site and virtually

JOB OVERVIEW

The Principal Salesforce Developer will support the development of GIA’s Salesforce platform and related applications as part of our growing CRM team. You will be expected to architect and develop application solutions that are robust, scalable, reusable, and maintainable, consulting various business and IT stakeholders to determine the proper design and architecture to most effectively meet the business needs. This is a fantastic opportunity for a highly experienced individual to expand their scope and have a significant business impact within the organization.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Develop new functionality and automate business processes using code (APEX, Triggers, Lightning Web Components, Aura, Visualforce), no code (lightning flows), and configuration (objects, process builder, workflows, etc.) to support business initiatives

Review peer code and provide feedback and suggestions as to how to meet Salesforce and SDLC best practices

Understand, troubleshoot, and reduce the technical debt of existing code and processes

Build RESTful web services for solutions integration.

Formulate timelines, test scenarios, and project plans for system upgrades and new implementation efforts

Ensure the consistency and maintainability of existing applications by creating and maintaining standards/procedures for implementing technical solutions.

Review support requests and identify opportunities for preventing common issues

Periodically evaluate code and systems for potential improvements and offer automation and tools that can be integrated into existing systems and new initiatives.

Provide technical guidance and mentoring to other members of the Salesforce development team

Ensure deliverables meet customer expectations for speed, quality, and value.

Liaise with global stakeholders and appropriate leadership to adopt new functionality as needed.

Create and maintain constructive relationships with stakeholders (e.g., Customer Service, Education, Business Development, Marketing, etc.) and regularly solicit feedback to ensure ongoing service satisfaction

Other duties as assigned

TECHNICAL COMPETENCIES (Knowledge, Skills & Abilities)

• Expert in APEX, Lightning components, Aura, Lightning flows and Salesforce administration
• Experiencing building solutions using Lightning Web Components (LWC)
• Experience with Salesforce Experience cloud, Sales cloud, and Service Cloud
• Setup and implementation of Salesforce DevOps best practices
• Experience using tools like Boomi/Informatica/Mulesoft
• Good to have knowledge of CRM Einstein / Analytics / AI
• Full understanding and passion for software design, configuration, and testing in an agile environment
• Experience working with REST / GraphQL API
• Capability to integrate multiple data sources and databases into one system.
• Sound judgment, effective problem-solving technique, creativity, and flexibility; awareness to anticipate change and seamlessly adapt
• Excellent oral and written communication; ability to liaise with colleagues of diverse cultural and educational backgrounds
• Capacity to administer multiple competing demands and work cooperatively with others

EDUCATION AND EXPERIENCE

• Bachelor’s degree in Computer Science or closely related field or equivalent combination of education and experience. Master’s degree preferred.
• 7+ years of experience developing on the Salesforce platform
• Salesforce Platform Developer II, Community Cloud, Service Cloud, and Java Script certifications required
• Salesforce Architect certifications preferred

PHYSICAL REQUIREMENTS / WORK ENVIRONMENT

• Tasks are performed in a professional office environment
• Extensive use of office equipment, including computer, copier, and related hardware and software
• May include travel to global locations upon request

Pay Range

$135 - $187k

An Equal Opportunity Employer

All employment decisions are made without regard to unlawful considerations of race, sex, religion, national origin, age, disability, or any other legally protected status. Reasonable accommodations are available upon request.

An Equal Opportunity Employer

All employment decisions are made without regard to unlawful considerations of race, sex, religion, national origin, age, disability, or any other legally protected status. Reasonable accommodations are available upon request.

Disclaimer: This job description indicates in general terms, the type and level of work performed as well as the typical responsibilities of employees in this classification and it may be changed by management at any time. Other duties may also apply. Nothing in this job description changes the at-will employment relationship existing between the Company and its employees.

About Us

Working at GIA

With a reach that spans the globe — GIA is a nonprofit institute dedicated to ensuring the public trust in gems and jewelry through cutting edge gemological research and rigorous education programs. We have shaped the gem industry, protected millions of consumers and taught generations of jewelers and gemologists all over the world since 1931.

Comprising over 3,000 employees in 13 countries, GIA is a place of diversity, innovation, creativity and engagement. Whether you are passionate about science, history, design, education, IT or a corporate career, GIA has a place for you. Join one of the world’s most colorful and brilliant industries with an organization that serves the public good by bringing knowledge and objectivity to gems and jewelry.

What GIA Does

• Research that deepens the world’s understanding of gems and jewelry manufacturing and shares these findings with academia, the industry, and the gem-buying public
• Education that builds careers and enhances the knowledge and integrity of the gem and jewelry industry
• Standard setting that protects those who buy gems by ensuring the qualities of gems and jewelry are objectively and consistently described
• Laboratory services that provide an unbiased and scientific assessment of gem quality

Employee Benefits

GIA offers competitive salaries and exceptional benefits as well as training opportunities to employees all over the globe.

An Equal Opportunity Employer

All employment decisions are made without regard to unlawful considerations of race, sex, religion, national origin, age, disability, or any other legally protected status. Reasonable accommodations are available upon request.

Crime Statistics (For U.S. Only)

In accordance with the Jeanne Clery Act, GIA's current annual crime statistics are available at: Clery Report: Annual Disclosure of Campus Security Policies and Crime Statistics

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