Discharge Planner - Case Management

The Discharge Planner works under the director of the RN Case Manager and/or /Social Worker to complete referrals for post-acute services for patients and assists with tasks that do not require a clinical license or degree.

• Arranges post-discharge services, creates and follows-up on electronic referrals using the Tenet Case Management system,
• Reviews patient choice letters with patients/families for required signatures,
• Provides follow up Important Message to Medicare patients prior to discharge,
• Communicates with patient, families and other members of the care team, completes tasks assigned by Case Manager and Social Work staff,
• Make copies, send faxes, and completes phone calls,
• Completes process reviews or audits as requested.
• Completes established competencies for the position within designated introductory period.

MINIMUM EDUCATION: High School diploma or equivalent

PREFERRED EDUCATION: Associate’s or Bachelor’s Degree from an accredited college

MINIMUM EXPERIENCE: 6 months in health care environment. Possesses excellent organizational, verbal/written communication skills, problems solving and computer literacy skills. Data Analytics skills.

PREFERRED EXPERIENCE: Acute hospital experience

REQUIRED CERTIFICATIONS/LICENSURE: NA

PREFERRED CERTIFICATIONS/LICENSURE: Paramedic, EMT or Nursing Assistant certifications.

REQUIRED COURSES/ COMPLETIONS (e.g., CPR)

• Must have active healthcare provider Basic Life Support on hire (ARC or AHA); however, must have AHA Healthcare Provider BLS within 60 days of hire
• Non-Violent Crisis Intervention (NVCI) within 60 days of hire.

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