Senior Implementation Engineer

WHAT YOU WILL WORK ON

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Design and build production-ready workflow applications that combine AI, business logic, enterprise integrations, and intuitive user experiences to solve complex business challenges.

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Translate customer requirements into scalable technical solutions, designing workflow logic that accounts for real-world complexity, edge cases, and evolving business needs.

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Build intelligent automations that orchestrate approvals, routing, SLAs, exception handling, and business rules across enterprise processes.

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Connect enterprise systems using native connectors, and data transformations to create seamless end-to-end workflows.

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Create AI-powered experiences that analyze requests, automate decisions, and guide users through complex business processes.

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Troubleshoot workflows, integrations, and data synchronization issues while optimizing performance and reliability.

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Collaborate with workflow architects and customers to iterate on solutions throughout implementation, testing, and deployment.

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Develop reusable workflow components, implementation patterns, and best practices that improve delivery across the organization.

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Demonstrate completed solutions to customers, incorporate feedback, and contribute ideas that shape the future of the Tonkean platform.

ABOUT YOU

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• 5+ years designing or building technical solutions for enterprise customers.
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• Strong systems thinking with the ability to translate complex business requirements into scalable workflows and automation.
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• Experience implementing SaaS, workflow automation, integration, or low-code solutions in complex enterprise environments.
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• Familiarity with JSON, data transformations, and system integrations.
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• Excellent troubleshooting skills and the ability to diagnose technical issues where there isn't an obvious answer.
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• Comfortable learning new technologies, products, and business domains quickly.
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• Experience translating technical documentation and customer requirements into working solutions.
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• Excellent logical reasoning and problem-solving skills.
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• Comfortable working directly with customers to understand requirements, demonstrate solutions, and iterate based on feedback.
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• Experience with workflow automation, integration, or low-code platforms.
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• Software development experience in any language.
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• Experience working with AI-powered products or enterprise automation.

OUR VALUES

• There Is Always A Way. Nothing is impossible. Every problem has a solution—you just need to find it.
• Think People First. We invest in and prioritize people. We win as a team, listen with purpose, and value diversity.
• Start With Why And Fail Fast. Action and progress drive innovation. Every “how” begins with a meaningful “why.”
• No BS. Stay focused, keep it simple, and always move the needle.

PERKS AND BENEFITS

• Competitive compensation & equity package
• Virtual social events, and annual company offsite
• 401k, Medical, dental, and vision insurance
• Tonkean provides each employee with a MacBook Pro and a one-time work from home setup stipend of $1000(USD) upon commencing employment to purchase desk, chair and other work from home tools.