Science and Technical Support Services (STSSC) For

About the Role

We are hiring an Instrument Specialist to keep a busy environmental analytical laboratory running at peak performance. You'll deliver expert-level maintenance, calibration, and repair on Agilent GC/MS systems and provide multi-instrument support across a diverse laboratory fleet. If you love diagnosing tough instrument problems and enabling great science, this role is for you.

Key Responsibilities

• Deliver expert-level maintenance, calibration, tuning, troubleshooting, and repair of Agilent GC/MS systems (e.g., 7890/8890 GC, 5975/5977 MSD, 7000-series GC-MS/MS) and sample-introduction modules (autosampler, headspace, purge-and-trap, SPME, thermal desorption)
• Diagnose and resolve performance issues such as low sensitivity, high background, mass-axis drift, peak tailing/fronting, carryover, tune failures, and vacuum instability; perform root-cause analysis across the instrument chain
• Provide multi-instrument support for the broader lab fleet: LC/MS/MS, IC, ICP-MS/OES/AA, TOC/TIC, discrete analyzers, UV-Vis, balances, ovens, and bench meters
• Design and maintain preventive-maintenance programs; keep instrument logs, PM schedules, tune/calibration records, and spare-parts inventories
• Develop and update SOPs and work instructions; coordinate OEM/vendor service when needed
• Provide hands-on training and quick-reference guides to laboratory staff