Client Advisor
Grafton Recruitement Geneva · Bern / Berne, Switzerland
About The Role
For our Client a top Luxury Italian brand we are looking for a Client Adv
Client Advisor
For our Client a top Luxury Italian brand we are looking for a Client Advisor
Client Advisor
Key Responsabilities
Sales \& Service: Achieve individual and team sales targets by providing a personalized shopping experience aligned with the brand's high standards of excellence.
Clienteling (CRM): Build and nurture longterm relationships with local and visiting guests. This involves regular followups, managing after\-sales requests, and utilizing digital tools to maintain client loyalty.
Product Expertise: Maintain deep knowledge of raw materials and seasonal collections to advise clients on styling and quality.
Store Operations: Assist with visual merchandising to ensure the boutique reflects the brand’s aesthetic, and participate in inventory management and daily store maintenance.
Candidate Profile
- Experience: Typically requires 3\+ years of sales experience in a luxury retail environment.
- Languages: Fluency in English is mandatory. Given Gstaad's location and clientele, proficiency in German or French is highly advantageous.
- Soft Skills: High level of interpersonal and communication skills, adaptability to a high\-paced environment, and a strong sense of team collaboration.
- Technical Skills: Proficiency in digital tools such as SAP or Microsoft Office for managing client data ad store operations jpiddf35a23jm jpit0730jm jpiy26jm
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