CREDIT OPERATION EXECUTIVE

As a Credit Operation Executive, you will play a crucial role in our back-office operations, specifically in the CLM Domestic BFSI department. Your primary responsibility will be to manage and oversee credit operations, ensuring smooth and efficient processes. You will act as a liaison between customers and the company, handling inquiries, resolving issues, and providing accurate information. This role is essential for maintaining positive customer relationships and driving business growth.

• Manage and oversee credit operations, ensuring compliance with company policies and procedures.
• Handle customer inquiries and provide timely responses, resolving issues and offering solutions.
• Process credit applications, perform credit checks, and make informed decisions on credit approvals.
• Maintain accurate records and documentation for all credit-related activities.
• Collaborate with other departments to ensure seamless credit processes and customer satisfaction.
• Monitor and analyze credit trends, identifying areas for improvement and implementing strategies.
• Build and maintain strong relationships with customers, fostering trust and loyalty.
• Stay updated with industry regulations and best practices, ensuring compliance.
• Provide regular reports and updates to the management team on credit operations.
• Assist in training and mentoring new team members on credit processes and procedures.
• A bachelor's degree in finance, business administration, or a related field is preferred.
• Minimum 2 years of experience in credit operations or a similar role.
• Strong knowledge of credit processes, regulations, and industry trends.
• Excellent communication and interpersonal skills, with a customer-centric approach.
• Ability to work independently and manage multiple tasks effectively.
• Proficient in using MS Office and credit management software.
• Analytical skills with a problem-solving mindset.
• Attention to detail and a high level of accuracy in handling financial data.
• Team player with a collaborative attitude.
• Willingness to learn and adapt to new processes and technologies.