Medical Office Associate I, Full Time, Days, AMG Internal Medicine, Morristown, NJ

Medical Office Associate (Front Desk Receptionist)

Responsible for providing day-to-day support operations by performing administrative tasks and ensuring high-quality customer service to patients. Medical office associate manages both the front and back of the office, including billing support, scheduling, coding, patient communication, and filing

Principal Accountabilities

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• Interviews patients for case histories prior to appointments.
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• Schedules and coordinates appointments.
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• Accurately updates and maintains patients' health records.
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• Verifies insurance coverage and assists the billing department with processing claims.
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• Communicates test results to patients when directed by physicians or nursing professionals.
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• Ensures contacting patients regarding appointments, answering billing questions.
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• Assists patients with re-scheduling appointments and other scheduling issues.
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• Performs other related duties as assigned.
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• Work with highest confidentially and abide HIPA compliance

Required

• High School Diploma or equivalent.

Preferred

• Associates degree in Medical Office Management, Business, or related field.
• 3+ year of experience in a medical office environment or relevant area.
• 2+ years' administrative experience
• Bi-lingual a plus