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Customer Service Representative-RELATIONSHIP BANKING GROUP-Customer Service

Hcbt · Thane, Maharashtra, India

Customer SuccessExternal listingfull-time3 days ago

About The Role

Grade-E0

Role- Customer Service Representative

Job Description

  • Answering Inbound Calls and addressing clients queries making Outbound Calls for collections and informing them regarding pending EMI and also doing sales pitch for various products.
  • Following up on cases and get it closed within defined TAT
  • Liaise with Department in resolving the cases.

Requirements

  • Has customer centricity (Keeps the Customer First) in all perspective
  • Has good communication skills (written and verbal)

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