Events Coordinator

Position: Owner Events Coordinator

Type: Full-Time / Permanent

Pay Rates: Up to £12.71 per hour depending on age

We can provide on-site accommodation, subject to availability and T&Cs.

Join our One Great Team here at Haven as an Owner Events Coordinator, where you’ll be at the heart of delivering exceptional experiences for our Holiday Home Owners .

We are seeking an Owner Events Coordinator, to join our experience team and play a key role in enhancing owner experience on park, by organising and coordinating events and activities. You will also act as a primary point of contact for our owners, helping to build lasting relationships that promote owner loyalty and satisfaction.

Key Responsibilities

• Plan, organise and deliver a calendar of events and activities tailored to our owners.
• Build and maintain strong relationships with owners, ensuring their needs and concerns are addressed promptly.
• Co-ordinate communication and engagement with owners, from welcoming them on park to updates on park developments and events.
• Manage the logistics and resources required for events with park leadership teams, ensuring that all events are compliant with H&S regulations.
• Analyse owner feedback to continuously improve ownership experience on park.

Requirements

• Proven experience in event co-ordination, customer service, or a similar role, ideally in the leisure, hospitality or tourism sector.
• Strong organisational skills with the ability to manage multiple projects simultaneously.
• Excellent communication and interpersonal skills, with an owner first mind-set.
• Ability to work flexibly, including weekends, evenings and bank holidays.
• Proficient with Microsoft office.

This opportunity requires the new candidate to undergo, and satisfactorily complete, an Enhanced DBS check prior to starting work.

What We Offer

• An inclusive, supportive work environment.
• Comprehensive training and ongoing support.
• Career development opportunities, including fully funded qualifications.
• Exclusive team perks, including up to 50% off on-park dining, 20% discounts on Haven Holidays and in-store purchases, free access to our facilities, savings at national brands and retailers, and so much more!

How to Apply

• We’re committed to fostering a diverse, equitable, and inclusive workplace, and we encourage applicants of all backgrounds to apply.
• To get started, click apply now and answer a few quick questions, which should take 5 minutes. Once submitted, a member of our team will be in touch.
• For support or adjustments during the application, contact us at: resourcingteam@bourne-leisure.co.uk