Security Officer - Brook Lane - Various Shifts

We are seeking a dependable, alert, and compassionate

Security Officer

to join our Brook Lane Safety & Security team. In this role, you will help protect our patients, staff, visitors, and property while supporting a safe and welcoming environment on our Hagerstown campus. This is a hands-on, highly visible position that requires professionalism, quick thinking, and strong interpersonal skills.

What You’ll Do

• Maintain a visible presence throughout inpatient units, public areas, and entry points.
• Monitor facility entrances in person or via video surveillance, ensuring proper credentials for all visitors and staff.
• Inspect and secure patient belongings during admission and return them upon discharge.
• Respond to emergencies, alarms, and disruptive situations with professionalism and calm.
• Assist clinical staff with patient escalation incidents, including therapeutic restraint when necessary.
• Operate and monitor security systems, including alarms and access control.
• Document shift activities and prepare incident reports as needed.
• Escort visitors, oversee family visitation sessions, and provide patient transport to other hospital areas.
• Participate in fire drills, emergency preparedness, and safety training.

What We’re Looking For

Education

High school diploma or equivalent required; associate degree in related field preferred.

Experience

Previous safety/security work—especially in healthcare or long-term care—preferred.

Skills

• Strong customer service and conflict de-escalation skills.
• Ability to remain calm under pressure and respond quickly to safety concerns.

Requirements

• At least 21 years of age.
• Valid driver’s license with clean driving record (no moving violations in past 3 years preferred).
• Ability to meet physical demands, including standing/walking for long periods, climbing stairs, and lifting over 50 lbs.

Why Join Us

At Brook Lane, you’ll be part of a dedicated team working to make a real difference in people’s lives. You’ll enjoy

Competitive pay and benefits.
A mission-driven culture focused on compassion, respect, and excellence.
Opportunities for ongoing training and professional growth.
Caring for our Team
We are committed to supporting the well-being and professional development of our team members through a comprehensive benefits package, which includes:

Health, Dental, and Vision Insurance

• Coverage begins on the
• first of the month following your hire date
• .

Life Insurance & Disability Coverage

Includes

• company-paid life insurance
• , as well as
• short- and long-term disability
• benefits to provide peace of mind.

Paid Time Off (PTO)

A

• generous PTO program
• designed to help you recharge and maintain a healthy work-life balance.

401(k) Retirement Plan

• Benefit from a
• robust company match
• to support your long-term financial goals.

Education Assistance & Tuition Reimbursement

• Support for your
• continued learning and career growth
• .
• Flexible Spending Accounts (FSA) and Health Savings Accounts (HSA)

Options to

• save pre-tax dollars
• for eligible healthcare and dependent care expenses.

Shift Differential Pay

• Team members working
• off shifts
• may be eligible for
• additional pay
• .

Happy to Help

At Meritus, we believe in a collaborative and caring work environment. Interactions are an opportunity to learn, listen and to be there for one another. Therefore, we provide warm welcomes, hospitality-driven closures, and are always Happy to Help.