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Starbucks Store Manager
Concord Hospitality · Raleigh, NC, United States
About The Role
We are seeking a motivated and customer-focused
Starbucks Store Manager
to lead our store team in delivering the exceptional Starbucks experience. In this role, you will oversee daily store operations, coach and mentor partners, and ensure a welcoming environment for our guests.
As a Concord Leader you will be responsible to
- ·
- Inspire greatness in your team.
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- Encourage and support team members to reach their full potential.
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- Create a work environment that is a Great Place to Work for all.
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- Lead with integrity, transparency, respect, and professionalism.
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- Care for your team and their families.
Key Responsibilities
- Lead and develop the store team, providing coaching, training, and performance feedback
- Maintain high standards of customer service and ensure a positive guest experience
- Oversee daily store operations including opening/closing procedures, cash handling, and inventory management
- Monitor product quality and presentation, ensuring all beverages and food items meet Starbucks standards
- Manage scheduling and labor to optimize productivity and meet financial targets
- Build and maintain strong relationships with partners, fostering a positive, inclusive, and team-focused culture
- Analyze sales trends and implement strategies to drive revenue and operational efficiency
- Ensure compliance with all health, safety, and store policies
Qualifications
- Previous retail or food service management experience, preferably in a high-volume environment
- Strong leadership, communication, and organizational skills
- Passion for customer service and team development
- Ability to work flexible hours, including weekends and holidays
Benefits
- Competitive wages
- Medical, dental, and vision insurance
- Life insurance and short/long-term disability options
- 401(k) with company match
- Tuition assistance
- Discounted room rates at Concord-managed hotels
- Training, development, and career advancement opportunities
- Why Join Concord?
- At Concord Hospitality, we invest in our associates through training and development at all levels. Our “Associate First” culture supports growth, balance, and diversity.
- Built on five cornerstones—
- Quality, Integrity, Community, Profitability, and FUN!
—our associates proudly cheer
- “We Are Concord!”
- We are an equal opportunity employer committed to diversity and inclusion and strive to be a
- Great Place to Work for All.
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