Product Management Specialist I

Key Responsibilities

Market Development & Go-to-Market

• Support the execution of go-to-market strategies for software and subscription-based offerings in China.
• Identify customer needs, industry trends, and market opportunities to drive software adoption and recurring revenue growth.
• Assist in localizing global software offerings, messaging, and value propositions for the China market.
• Support customer events, workshops, webinars, and marketing campaigns to increase market awareness and demand generation.

Software Offering Management

• Support the management of software offerings throughout their lifecycle, from launch and adoption to growth and optimization.
• Gather and analyze customer and partner feedback to improve offering competitiveness and customer satisfaction.
• Work with technical and delivery teams to support successful software deployment and adoption.
• Maintain offering-related documentation, customer references, and success stories.

Opportunity Development & Customer Growth

• Identify and qualify potential customers and software business opportunities.
• Support pipeline development through prospecting, opportunity tracking, and customer engagement.
• Assist in preparing solution presentations, business proposals, and value-based customer discussions.
• Collaborate with account teams to drive software adoption, renewals, up-sell, and cross-sell opportunities.
• Contribute to ARR growth by supporting customer retention and expansion activities.

Partner & Ecosystem Development

• Develop and maintain relationships with channel partners, distributors, and ecosystem partners.
• Support partner enablement through training, workshops, and joint customer engagement activities.
• Work with partners to generate leads and identify new software sales opportunities.
• Assist in executing joint go-to-market initiatives and partner business plans.

Cross-functional Collaboration

• Collaborate closely with sales, technical, marketing, customer success, and delivery teams to ensure successful execution of business objectives.
• Share market intelligence, competitive insights, and customer feedback with internal stakeholders.
• Support business reviews, reporting, forecasting, and performance tracking activities.
• Contribute to continuous improvement of software offering strategies and business processes.

Qualifications

Required Qualifications

• Bachelor’s degree in Business, Engineering, Computer Science, Information Technology, or a related field.
• Basic understanding of software business models, SaaS, subscription services, and recurring revenue concepts.
• Strong interest in digitalization, industrial software, cloud technologies, AI, or enterprise software solutions.
• Good communication, presentation, and stakeholder management skills.
• Strong analytical and problem-solving capabilities.
• Self-motivated, proactive, and able to work effectively in a fast-paced environment.
• Fluent in both English and Mandarin Chinese.

Preferred Qualifications

• Experience in industrial software, SaaS, cloud platforms, digital solutions, or enterprise applications.
• Familiarity with ARR, software licensing, subscription business models, and customer success practices.
• Experience working with channel partners, distributors, or ecosystem partners.
• Experience in multinational organizations and cross-functional team environments.

Success Measures

• Growth in software-related opportunities and qualified pipeline.
• Expansion of ARR and subscription-based business opportunities.
• Increased software adoption, customer retention, and renewal rates.
• Growth in partner-generated opportunities and ecosystem engagement.
• Successful execution of go-to-market and customer expansion initiatives.
• Positive customer and partner feedback.
• Contribution to overall software revenue and ARR business objectives.