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Application Analyst II - Information Services - Full Time - Epic Healthy Planet, Ambulatory, Population Health
Washington Hospital · Fremont, California
About The Role
- Salary Range: $52.95 - $71.48
- Epic Healthy Planet EMR Analyst with strong focus in implementation of Health Maintenance Topic, Care Gaps, Registries, Metrics, Reporting Workbench Report, and Dashboards.
- NOTE: This role is primarily full-time
- on-site
- . The department offers the privilege of working remotely up to two (2) days per week, contingent upon role responsibilities, business needs, and manager approval.
Summary of Duties
: Seeking
Highly detail-oriented individual
with a commitment to data accuracy and quality. This individual must be highly self-motivated who thrives in fast-paced environment with multiple conflicting priorities. This role focuses on building and maintaining robust patient registries, quality metrics, and clinical reporting solutions that drive value-based care initiatives and improved patient outcomes across defined populations. This person must have Strong analytical and problem-solving skills with the ability to trace complex registry logic end-to-end.
Preferred Qualifications
- Experience with additional Epic modules (e.g., EpicCare Ambulatory, Cogito, Compass Rose).
- Prior experience supporting independent or community-based physician practices.
- Experience with system upgrades and integrated testing cycles
Educational Requirements
- Bachelor's Degree in Computer Science and/or clinical certifications (i.e. LVN, MA, OTR etc.) desired
- Bachelor's degree in health informatics, Information Technology, Clinical Science, or a related field (or equivalent experience)
Licensure/Certification Requirements
- Additional Epic certifications in Compass Rose, Cogito/Reporting Workbench, or Ambulatory.
- Familiarity with MyPanel Metrics, Health Maintenance topic build, and immunization registry integration
Key Responsibilities
Registry & Metrics Build (Primary Focus)
- o
- Design, build, and maintain patient registries and cohorts
- in Epic Healthy Planet, including condition-specific registries for chronic disease management, preventive care, and value-based care contracts.
- o
- Develop and configure Health Maintenance topics,
- care gap rules, and registry logic to ensure accurate patient identification and outreach prioritization.
- o
- Build and maintain HEDIS, MIPS/eCQM, and custom quality metrics
- to support regulatory reporting requirements and organizational quality goals.
- o
- Create and validate SQL-based and Reporting Workbench quality measures
- for disease-specific and population-level dashboards.
- o
- Configure risk stratification models
- and population segmentation tools to support care management targeting of high-risk and rising-risk patients.
- o
- Load and reconcile payer rosters and external claims data,
- ensuring quality metrics can leverage all available data sources.
Analytics, Reporting & Dashboards
- o
- Build and maintain Reporting Workbench reports, SlicerDicer datasets, and operational dashboards
- to monitor key quality indicators and care management performance.
- o
- Develop care gap tracking and outreach workflow configurations
- to support proactive population health management.
- o
- Support Social Determinants of Health (SDOH) documentation and reporting workflows,
- including assessment build and metric alignment.
- o
- Produce QRDA/CMS regulatory submissions
- and support MIPS and Promoting Interoperability reporting.
Collaboration & Implementation
- o
- Partner with clinical, operational, and population health leadership
- to gather requirements and translate them into scalable Epic solutions.
- o
- Collaborate with care management teams on Compass Rose program configuration,
- care plan templates, and care management productivity analytics.
- o
- Participate in system testing, integrated testing, and user acceptance testing
- for new builds, deployments, and Epic upgrades.
- o
- Lead or support Epic upgrade planning and release management
- for Healthy Planet-related functionality.
- o
- Develop and maintain documentation, training materials, and workflow guides
- for end-user adoption.
Production Support & Optimization
- o
- Provide ongoing production support, issue resolution, and system enhancements
- post-deployment.
- o
- Troubleshoot Health Maintenance logic, registry discrepancies, and quality measure failures
- (e.g., identifying why a patient should qualify for a numerator but does not).
- o
- Stay current on Epic upgrades, UserWeb best practices,
- and emerging population health standards.
Required Qualifications
- o
- Epic Healthy Planet certification
- (active, required).
- o
- Minimum 3+ years
- of hands-on Epic Healthy Planet application build and configuration experience.
- o
- Demonstrated expertise in registry build, care gap configuration, and quality metric development
- (HEDIS, MIPS, eCQM).
- o
- Proficiency with Reporting Workbench, SlicerDicer, and SQL-based measure development.
- o
- Experience supporting value-based care programs, ACOs, or payer-contracted quality initiatives.
- o
- Strong understanding of clinical workflows
- in ambulatory, primary care, or care management settings.
- o
- Experience with data validation, troubleshooting complex registry logic,
- and root-cause analysis of quality measure failures.
Competencies & Soft Skills
- o
- Strong analytical and problem-solving skills
- with the ability to trace complex registry logic end-to-end.
- o
- Excellent communication skills —
- ability to translate technical Epic build into clinician-friendly language.
- o
- Highly detail-oriented
- with a commitment to data accuracy and quality.
- o
Self-directed
- with the ability to manage multiple projects and priorities simultaneously.
- o
- Collaborative team player
- comfortable engaging clinical, IT, and operational stakeholders.
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