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Application Analyst II - Information Services - Full Time - Epic Healthy Planet, Ambulatory, Population Health

Washington Hospital · Fremont, California

External listingfull-time5 months ago

About The Role

  • Salary Range: $52.95 - $71.48
  • Epic Healthy Planet EMR Analyst with strong focus in implementation of Health Maintenance Topic, Care Gaps, Registries, Metrics, Reporting Workbench Report, and Dashboards.
  • NOTE: This role is primarily full-time
  • on-site
  • . The department offers the privilege of working remotely up to two (2) days per week, contingent upon role responsibilities, business needs, and manager approval.

Summary of Duties

: Seeking

Highly detail-oriented individual

with a commitment to data accuracy and quality. This individual must be highly self-motivated who thrives in fast-paced environment with multiple conflicting priorities. This role focuses on building and maintaining robust patient registries, quality metrics, and clinical reporting solutions that drive value-based care initiatives and improved patient outcomes across defined populations. This person must have Strong analytical and problem-solving skills with the ability to trace complex registry logic end-to-end.

Preferred Qualifications

  • Experience with additional Epic modules (e.g., EpicCare Ambulatory, Cogito, Compass Rose).
  • Prior experience supporting independent or community-based physician practices.
  • Experience with system upgrades and integrated testing cycles

Educational Requirements

  • Bachelor's Degree in Computer Science and/or clinical certifications (i.e. LVN, MA, OTR etc.) desired
  • Bachelor's degree in health informatics, Information Technology, Clinical Science, or a related field (or equivalent experience)

Licensure/Certification Requirements

  • Additional Epic certifications in Compass Rose, Cogito/Reporting Workbench, or Ambulatory.
  • Familiarity with MyPanel Metrics, Health Maintenance topic build, and immunization registry integration

Key Responsibilities

Registry & Metrics Build (Primary Focus)

  • o
  • Design, build, and maintain patient registries and cohorts
  • in Epic Healthy Planet, including condition-specific registries for chronic disease management, preventive care, and value-based care contracts.
  • o
  • Develop and configure Health Maintenance topics,
  • care gap rules, and registry logic to ensure accurate patient identification and outreach prioritization.
  • o
  • Build and maintain HEDIS, MIPS/eCQM, and custom quality metrics
  • to support regulatory reporting requirements and organizational quality goals.
  • o
  • Create and validate SQL-based and Reporting Workbench quality measures
  • for disease-specific and population-level dashboards.
  • o
  • Configure risk stratification models
  • and population segmentation tools to support care management targeting of high-risk and rising-risk patients.
  • o
  • Load and reconcile payer rosters and external claims data,
  • ensuring quality metrics can leverage all available data sources.

Analytics, Reporting & Dashboards

  • o
  • Build and maintain Reporting Workbench reports, SlicerDicer datasets, and operational dashboards
  • to monitor key quality indicators and care management performance.
  • o
  • Develop care gap tracking and outreach workflow configurations
  • to support proactive population health management.
  • o
  • Support Social Determinants of Health (SDOH) documentation and reporting workflows,
  • including assessment build and metric alignment.
  • o
  • Produce QRDA/CMS regulatory submissions
  • and support MIPS and Promoting Interoperability reporting.

Collaboration & Implementation

  • o
  • Partner with clinical, operational, and population health leadership
  • to gather requirements and translate them into scalable Epic solutions.
  • o
  • Collaborate with care management teams on Compass Rose program configuration,
  • care plan templates, and care management productivity analytics.
  • o
  • Participate in system testing, integrated testing, and user acceptance testing
  • for new builds, deployments, and Epic upgrades.
  • o
  • Lead or support Epic upgrade planning and release management
  • for Healthy Planet-related functionality.
  • o
  • Develop and maintain documentation, training materials, and workflow guides
  • for end-user adoption.

Production Support & Optimization

  • o
  • Provide ongoing production support, issue resolution, and system enhancements
  • post-deployment.
  • o
  • Troubleshoot Health Maintenance logic, registry discrepancies, and quality measure failures
  • (e.g., identifying why a patient should qualify for a numerator but does not).
  • o
  • Stay current on Epic upgrades, UserWeb best practices,
  • and emerging population health standards.

Required Qualifications

  • o
  • Epic Healthy Planet certification
  • (active, required).
  • o
  • Minimum 3+ years
  • of hands-on Epic Healthy Planet application build and configuration experience.
  • o
  • Demonstrated expertise in registry build, care gap configuration, and quality metric development
  • (HEDIS, MIPS, eCQM).
  • o
  • Proficiency with Reporting Workbench, SlicerDicer, and SQL-based measure development.
  • o
  • Experience supporting value-based care programs, ACOs, or payer-contracted quality initiatives.
  • o
  • Strong understanding of clinical workflows
  • in ambulatory, primary care, or care management settings.
  • o
  • Experience with data validation, troubleshooting complex registry logic,
  • and root-cause analysis of quality measure failures.

Competencies & Soft Skills

  • o
  • Strong analytical and problem-solving skills
  • with the ability to trace complex registry logic end-to-end.
  • o
  • Excellent communication skills —
  • ability to translate technical Epic build into clinician-friendly language.
  • o
  • Highly detail-oriented
  • with a commitment to data accuracy and quality.
  • o

Self-directed

  • with the ability to manage multiple projects and priorities simultaneously.
  • o
  • Collaborative team player
  • comfortable engaging clinical, IT, and operational stakeholders.

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