Product Owner, Payments

Tyler Technologies is a leader in public sector software and payment solutions, helping governments and municipalities streamline services and enhance citizen engagement. Our Payments Product group provides secure, innovative, and scalable payment processing solutions that power financial transactions across diverse public sector verticals.

Responsibilities

The Product Owner, Payments Vault, will help define and drive the product vision and roadmap for our payment processing, settlement, and disbursement platform. This role will work cross-functionally with product management, engineering, support, compliance, and others to deliver on our processing and revenue management product vision. The ideal candidate has a strong background in transaction-based software products, experience with customer-facing roles, and familiarity with accounting, finance, microservices, or payment systems.

Prioritize problems to solve

Evaluate incoming requests, requirements, and suggestions

Maintain a backlog of planned development work

Organize releases of product features

Validate priorities and plans with stakeholders

Design solutions to problems

Communicate requirements as epics and stories

Consult with designers on mockups and prototypes

Consult with engineers on technical solutions

Validate designs and requirements with stakeholders

Deliver solutions to the market

Guide development and testing of new features

Document features and functionality for future reference

Demonstrate and train features for stakeholders

Validate features with early adopter clients

Drive adoption of solutions

Measure adoption and usage in the target market

Assist in sales demonstrations, webinars, and proposals

Advocate through marketing campaigns and community messaging

Participate in Tyler conferences and events

Qualifications

Experience working with local government financial or receivable departments

Experience with payment collection solutions

Experience working in a customer-facing role, preferably in gathering requirements for software development

Strong project and task management skills

Understanding of the software development life cycle, especially agile methodologies

Understanding of software design principles, especially user-centered design

Proficiency communicating in written, verbal, and presentation form

Track record of demonstrating analytical and problem-solving skills, attention to detail, owning features, strong time management skills and the ability to manage multiple work tasks effectively

Ability to excel in the following capacities: independently as a sole contributor, as an integrated contributor in a team setting, and as active participant in a cross functional setting.

Ability to travel to client sites, conferences, and Tyler offices, as needed