Care Advocate

Mindbloom 🧠 We’re on a mission to end America’s mental health crisis. Founded in 2018, Mindbloom is the #1 trusted brand in psychedelic <therapy.Today>, we’re the first and largest national provider of ketamine therapy for depression, anxiety, and PTSD. Our product is the most clinically effective and premium client experience by far, all while being affordable to everyday Americans, 100% from the comfort and convenience of home.Every day, we hear stories of transformation from clients like Leslie, “I suffered from crippling anxiety, depression, and became treatment-resistant. I tried Mindbloom out of literal desperation. Ketamine therapy has changed my life – perhaps even saved it”.800,000+ sessions to date38 states reaching 86% of Americans3 largest peer-reviewed studies in psychedelic medicine historyTomorrow, Mindbloom will offer the next generation of psychedelic medicines, including MDMA and <psilocybin.Do> The Best Work Of Your Life ✨The care teams you build are the care you deliver.Mindbloom is an intense, mission-obsessed, and fun environment. We might take our work a little too seriously, but never ourselves. Clients come first, and we hold a high bar for talent and performance.Our Founder and CEO, Dylan Beynon, is a 3X founder building world-positive companies (1 exit and 2 healthcare category leaders with hundreds of millions raised)Our Medical Director, Dr. Leonardo Vando, is a pioneer in psychedelic therapyOur seasoned leadership team hails from household-name startupsThrive In A Conscious Company Culture 🧘🏽‍♀️🧘‍♀Our CEO won the Tony Hsieh Award for building an innovative and transformational culture, and we’re consistently honored in employer awards like LinkedIn’s Top 50 Startups. We don’t just transform our clients’ lives – we transform our Bloomineers’ lives too through a culture of freedom and responsibility. Remote-first from foundingConscious leadershipConsistent, candid feedbackBloomineers get 90% off psychedelic therapy, and 40% for their family, the first company anywhere to do itRole 🎨As a Care Advocate, you'll be the reason someone takes their first step toward healing, meeting every call with the support, professionalism, and responsiveness that earns trust.Connect with prospective clients the moment they reach out by phone or text, turning their uncertainty into the confidence to move forwardReconnect with prospective clients who almost took the step, and give them the encouragement to finally begin, ensuring no one who attempted to reach for care falls through the cracksTake on every question about the program and our research, transforming the unfamiliar into something clients can trustChampion what clients need, bringing their experiences straight to the team so care improves for every client who followsAvailability RequirementsShifts run in these windows (ET):Weekday days (M-Th): 11am–7pmWeekday evenings: 7pm–10pmWeekend: 12pm–6pmMinimum commitment20 hours per week, at least 2 hours per shift8 hours of weekday day shifts per week6 hours of weekday evening shifts per week12 hours of weekend shifts per monthSound Like You? 🎧Mission-Obsessed: You’ve experienced altered states of consciousnessRemote-able: You do your best work independently, holding yourself accountable and staying driven all on your own. You're located in the US (excluding CA & MA). Compassionate Persuasion: You meet clients with genuine care and guide them toward the right decision, never pushing, always supportingPeople Person: You're energized by talking to people and earn their trust naturallyTech Savvy: You teach yourself new tools quickly and troubleshoot independentlyPractice Intellectual Honesty: You seek and speak the truth directly and possess high courage and low egoCultivate Wholeness: You bring your authentic self and practice positivityScreening Process ✍Client Call InterviewCulture Interview Reference CallsThe hourly rate for this role as an independent contractor starts at $25 USD.