Practice Manager

As our Practice Manager, you'll be responsible for overseeing the day-to-day operations of the practice, supporting your team, and ensuring the delivery of exceptional patient care.

Your responsibilities will include

• Leading, mentoring, and supporting a high-performing team.
• Managing daily practice operations, administration, and workflow processes.
• Overseeing reception and front-of-house functions to ensure a seamless patient experience.
• Coordinating staff rosters and supporting workforce planning.
• Monitoring practice performance and operational efficiency.
• Managing patient enquiries and resolving issues professionally and effectively.
• Fostering a positive, collaborative, and patient-focused culture.
• Supporting clinicians and team members to achieve both clinical and business goals.
• Driving continuous improvement initiatives and maintaining compliance with company policies and procedures.

Hours of Work

This is a full-time position working 41 hours per week

• Monday: 8:15am – 5:15pm (60 Mins unpaid lunch)
• Tuesday: 8:00am – 5:15pm (60 Mins unpaid lunch)
• Wednesday: 8:00am – 5:15pm (60 Mins unpaid lunch)
• Thursday: 8:00am – 6:15pm (60 Mins unpaid lunch)
• Friday: 8:30am – 4:00pm (45 Mins unpaid lunch)

We're looking for an organised and proactive leader who enjoys supporting people and delivering exceptional service.

To be successful in this role, you'll ideally have

• Previous experience in a Practice Manager, Office Manager, Team Leader, or similar leadership position.
• Strong leadership and people management skills.
• Excellent organisational and time management abilities.
• Outstanding communication and relationship-building skills.
• A positive, solutions-focused mindset.
• The ability to multitask and prioritise effectively in a fast-paced environment.
• Experience in healthcare, dental, medical, or another customer-focused industry would be highly advantageous.

What you'll love about this opportunity

• Leading a dedicated and experienced team within a well-established practice.
• Being part of New Zealand's largest dental healthcare provider, with access to ongoing training and development opportunities.
• Working in a supportive and collaborative environment where your ideas and contributions are valued.
• Enjoying a convenient central Tauranga location , close to local cafes, shops, and amenities.
• Having the autonomy to make a real difference while being supported by a wider network of experienced leaders.
• Building a rewarding career with a company that genuinely invests in its people.

• If you're a people-focused leader who thrives in a fast-paced environment and loves bringing out the best in a team, we'd love to hear from you.
• Apply today and join City Dental on the Park, where you'll help create healthy smiles, outstanding patient experiences, and a workplace people love being part of.